Maintenance Manager

Job Description

Job Description

Description:

The Property Maintenance Manager will perform general maintenance, preventative maintenance, repairs, apartment turnovers, and other tasks as needed. This position supervises all other maintenance, janitorial and groundskeeping staff and directs their day-to-day activities and work assignments. As a part of the on-site team, the Maintenance Manager will demonstrate a high standard of cleanliness, customer service, and will maintain a hazard-free environment. This position reports directly to the Regional Property Manager (RPM).

ESSENTIAL FUNCTIONS:

• Completes work orders in a timely and accurate manner.
• Cleans up after work is complete.
• Performs repairs on the property, including painting, carpentry or wall repair, and minor plumbing, electrical, air conditioning, heating, etc.
• Secures, cleans, repairs, and applies bed bug treatment to all units during turnover process as directed by the Regional Property Manager.
• Maintains exterior common areas and grounds, including lawns and flowerbeds, shrubbery, parking areas, and trash pickup.
• Provides on-call maintenance service as directed by the Regional Property Manager. Responds to emergencies as instructed and completes incident/accident reports related to emergency or incident.
• Sets up conference room and community space as needed (If applicable).
• Completes and accurately documents preventative maintenance activities through the Recurring Work Order process.
• Advises the Regional Property Manager on the overall condition of the property, including potential hazards.
• Responsible for overall physical condition of property.
• Follow through with 504 Self Evaluation repairs and maintenance, as directed by the Regional Property Manager.
• Complete Purchase Orders and submit for approval.
• Utilizes Yardi maintenance/work order system to record all maintenance work, including closing out work orders.
• Performs triannual unit inspections with Property Manager and/or RPM.
• Manages day-to-day work activities and assignments for other maintenance, groundskeeping, and janitorial staff.
• Performs other related duties as assigned.
• Complete assigned training in a timely manner.

COMPETENCIES:

• Ability to take direction from the supervisor.
• Ability to use a computer for using work order software, email, completing timesheets/requesting time off, and web access.
• Ability to read, write, do basic math, and follow instructions.
• Ability to lift, push, pull, climb, and extensive walking.
• Ability to work in a collaborative manner, as a part of the site team.
• Ability to relate professionally with vendors, residents, and co-workers.
• Ability to communicate effectively with people from diverse backgrounds.
• Ability to use maintenance, trade and testing equipment and tools.
• Ability to commit to the mission and values of the company.
• Ability to be flexible to change work plans.
• Ability to operate snow removal equipment.
• Ability to maintain a professional personal appearance.
• Ability to drive a car (and a valid driver’s license) to run errands, travel between properties as needed.
• Ability to oversee work progress of vendors or outside contractors.
• Ability to follow fair housing laws and regulations.

SUPERVISORY RESPONSIBILITIES:

• None

WORK ENVIRONMENT:

• Building and outdoor environment.
• Flex schedule is available after 90 days of employment (i.e. 4-10 hour days versus 5-8 hour days)

TRAVEL REQUIRED:

• Negligible for running errands and traveling between properties as needed.

EDUCATION AND EXPERIENCE:

• Education: High School degree or equivalent and technical training/experience in a building trade required.
• Experience: 2 years or more in skilled maintenance work required.

OTHER DUTIES:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

ADA REQUIREMENTS:

Physical : Frequently required to push/pull objects weighing more than 100 lbs. and lift/carry objects weighing more than 50 lbs. but less than 100 lbs. Frequently required to perform simple manipulative tasks such as using hand tools and operating maintenance machinery. Must be able to walk, stand, squat, drive, and remain in uncomfortable positions for periods of time necessary to accomplish maintenance repairs.

Sensory : Frequently required to read fine print on plans, regulatory documents, maintenance coding, and instructions. Must be able to distinguish normal sounds with some background noise to answer pages, phones, etc. Must be able to speak clearly and hear and understand others using the English language.

Cognitive : Frequently required to concentrate on moderate detail with moderate interruption. Must be able to attend to a task/function for more than 60 minutes at a time. Must be able to understand and relate to specific ideas several at a time and remember multiple tasks/assignments given to self and others over a period of several days.

Environmental Conditions : Frequent exposure to seasonal conditions in outside weather. Occasional exposure to grease, oil, chemicals, toxins or poisonous materials, dust, loud noises, high humidity, and electrical or mechanical hazards.

Equipment: Frequently required to operate power tools, hand tools, lawnmower, and other garden tools, snowblower, cleaning equipment, circuit tester, paint sprayer; etc. This list is not exhaustive.

VALUES-BASED BEHAVIORS:

• Listens attentively to others. Asks clarifying questions to gain a better understanding of the other person’s views and assumptions. Is compassionate for the life circumstances of others.
• Works effectively in a team environment and actively participates in joint problem solving; willingly includes employees.
• Identifies and takes advantage of opportunities for personal and professional development.
• Encourages other employees to work as a team for the benefit of the organization.
• Comes to meetings prepared and on time; honors work commitments; follows through on what was agreed upon; meets agreed upon deadlines.
• Collaborates with other work groups, and outside organizations as appropriate, in a proactive and responsive manner.
• Honors the private and confidential matters of co-workers and employees. Protects the proprietary information of Northwest Real Estate Capital Corp.
• Follow rules, regulations, and policies. Positively contributes to implementing changes.
• Communicates courteously and effectively with others. Sets clear expectations.
• Reinforces the importance of the core values within the work group and the larger system by acknowledging behaviors that demonstrate or reflect Respect, Trust, and Dignity.
• Deals with issues directly, in a respectful and timely manner. Approach focuses on resolving the issue while not criticizing the person.

CULTURE & VALUES:

At Tamarack Property Management Co., our values and behaviors live vibrantly guiding how we work, the decisions we make, and the results we achieve. Respect, Integrity, Trust, and Accountability (RITA) help us to create trusting relationships with our employees. We value them and their personal goals and aspirations just as much as their work. We hire the most uniquely qualified, dedicated, and energetic employees and we hope you are one of them!

AFFIRMATIVE ACTION / EEO STATEMENT:

Tamarack Property Management Co.'s objective is to recruit, hire, train and promote into all job levels the most qualified applicants without regard to race, color, religion, age, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.