Business Operations Manager

About the Company Canon Business Process Services, Inc. is a subsidiary of Canon USA that provides on-site managed workforce solutions to Fortune 100 clients. About the Role The Business Operations Manager will oversee daily operations for a corporate enterprise account. Will be responsible for conducting needs analysis and driving service levels across all facilities and workplace experience functions. Responsibilities Responsible for oversight of daily operations within a corporate enterprise account Direct activities of on-site managers to drive productivity levels Monitor all assigned business units to ensure service levels are maintained Maintain relationships with client leaders to drive operational needs Monitors financial performance, budgeting, forecasting, and P&L Participate in regular meetings with C-Level executives Work with cross-functional stakeholders to drive service enhancements Assist in quarterly business reviews and sales presentations Qualifications 5 years of operations management with a Fortune 100 Enterprise is required Experience in corporate facilities or hospitality Experience managing a team with at least 5 direct reports Proven ability to manage relationships with C-Level executives Experience developing workplace solutions and technological enhancements Proficient use of Microsoft Office Suite and Facilities Software Required Skills Experience in corporate facilities or hospitality Operations management Client relationship management Preferred Skills Project management Financial performance monitoring Equal Opportunity Statement We are committed to diversity and inclusivity in our hiring practices. #J-18808-Ljbffr