Back of House Team Member

Back of House Team Member

At Chick-fil-A, the Back of House Team Member role is more than just a job; it's an opportunity. As a BOH Team Member, you will support the kitchen team, assemble food & drink orders quickly and accurately, and ensure each guest leaves with a smile. We are looking for friendly, enthusiastic people who enjoy serving customers. In addition to working directly for an independent Owner/Operator, Back of House Team Members gain life experience that goes far beyond serving a great product in a friendly environment. They are responsible for providing an exceptional dining experience for everyone they serve each day and for ensuring all guests receive signature Chick-fil-A service and food.

Position Type:

• Full-time and Part-time

Our Benefits Include:

• A fun work environment where you can positively influence others
• Flexible scheduling (and closed on Sundays)
• Learning first-hand from an experienced Operator and Restaurant Leaders
• Intentional growth and development to help you reach your professional goals
• Scholarship opportunities
• Competitive pay

Back of House Team Member Responsibilities:

• Prepare, cook and present food safely, quickly and efficiently, meeting Chick-fil-A standards
• Be knowledgeable of the assignments for all kitchen stations, including fries, breading, assembling, boards, and food prep
• Understand food safety and quality excellence
• Stock kitchen inventory as needed
• Assist in keeping the kitchen clean, hygienic, and tidy, at all times
• Uphold all Pathway procedures and restaurant policies
• Keep up-to-date with new products rolled out by Chick-fil-A
• Show up on time and work hard your entire shift
• Work safely around kitchen equipment and report any maintenance issues to Leadership
• Stay up to date with yearly trainings and certifications
• Invest in Chick-fil-A culture with willingness to grow and a positive attitude
• Always adhere to all company policies and procedures
• Be involved and contribute in daily operations
• Carry out instructions given by the management team and operator
• Maintain personal knowledge by completing in-house training and stay up-to-date on any changes
• Complete all opening or closing tasks as assigned
• Uphold Operators vision & mission for the store in daily operations

Qualifications and Requirements:

• Must be at least 16 years of age upon hire date
• Must be eligible to work in the United States
• Must have a source of reliable transportation
• Ability to handle all equipment, pans, pots, navigating shelving both high and low
• Reading, writing, and basic math and verbal communication skills required
• Works in hot, noisy and fast paced environment
• Mobility required during shifts
• Must work well under pressure
• Must be able to respond to changes or edits to orders quickly and efficiently
• Consistent and reliable
• Cheerful and positive attitude
• Loves serving and helping others
• Customer service oriented
• Strong interpersonal skills
• Detail-oriented
• Able to multi-task
• Works well independently and in a team environment
• Be willing and able to work a flexible schedule
• Have the ability to lift and carry 5-20 lbs on a regular basis
• Have the ability to stand for long periods of time

Most Chick-fil-A Restaurants are operated by independent franchised business owners who make all their own employment decisions and are responsible for their own content and policies.