Patient Care Technician

Overview

Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives - and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It's also about how we support one another and how we show up for our community. Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change.

Responsibilities

The Patient Care Technician functions as a caregiver for a specific patient population in order to achieve desired outcomes. This position focuses on expanding knowledge and skills, provides effective direct and indirect care as part of the interdisciplinary team to a variety of complex patients. Under the direction and supervision of the registered nurse, promotes patient satisfaction, comfort and safety. Assists with a variety of patient, unit and environment-related tasks. Participates in patient safety initiatives.

• Provide patient care, based on physical, psychosocial, education, safety, and related criteria, appropriate to the age of the guests/patients served in assigned service
• Provide for effective and safe guest/patients outcomes through practice, judgment and critical actions 3. Ongoing communication with patients, nursing colleagues and other members of the health care team regarding patient's status and rendered care
• Take self-directed or self-motivated initiative to do more than is expected or required in the job, acting before being required to by events, improving job performance, and/or creating new opportunities
• Participate in interdisciplinary collaboration of our patient's plan of care from admission to discharge to ensure safe transitioning and continuum of care
• Participate in Unit/Department Performance Improvement [PI] activities

Specific Job Functions may include but not limited to:

• Welcomes patients and checks for proper identification bracelets.
• Prepares the patient for assessment/admission, physical examination and procedures.
• Recognizes and responds to opportunities to enhance patient satisfaction.
• Demonstrates the knowledge and skill necessary to provide care appropriate to age of patients on the unit.
• Obtains clinical data, temperature, pulse, respirations, blood pressure, O2 saturation and documents findings in patient record and notifies RN immediately of abnormal results.
• Draws intravenous or capillary blood from newborn through geriatric aged patients using proper aseptic collection techniques, assure appropriate labeling and processing of specimens to expedite throughput of patients.
• Performs venipuncture for laboratory tests
• Demonstrates a reliable and dependable ability to follow through with designated responsibilities in the collecting, labeling, and transporting of specimens to the proper area at the appropriate time: always correctly labels type of specimen collected, including patients name and room number.
• Performs EKG for patients as directed.
• Assures the presence, functionality and cleanliness of all necessary equipment. Checks and maintains code cart, O2, and other emergency medical equipment as directed.
• Applies bandages, slings, compression boots and hypothermia blankets according to standard as directed by RN.
• Assists in the transport of patient to departments or units upon request.
• Assists with preparation as necessary assuring the patient is assisted with meals/ or fed as needed.
• Checks inventory of assigned area and restocks as directed.
• Ensures room environment is prepared for admission.
• Provides direct hygiene and comfort care to patients including bathing, toileting, oral hygiene, incontinent care, and bed making.
• Assists the patients with dressing/undressing and placing patient belongings in the appropriate bag labeled with completed property checklist. Monitors the return of clothing to family of patient.
• Performs and documents glucose finger sticks and collects other specimens as directed.
• Provides postmortem care
• Obtains and documents patient weights and observes and documents patient's intake and output.
• Provides a safe patient environment by answering call lights promptly, communicating with the RN immediately for any change in the patient's condition.
• Identifies the needs of the patient population served and modifies and delivers care that is specific to those needs not limited to (i.e., age, culture, language, hearing and/or visually impaired, etc.). This process includes communicating with the patient, parent, and/or primary caregiver(s) at their level (developmental/age, educational, literacy, etc.)
• Other duties and/or projects as assigned.
• Adheres to HMH Organizational competencies and standards of behavior.

Qualifications

Education, Knowledge, Skills and Abilities Required:

• High School diploma, general equivalency diploma (GED), and/or GED equivalent programs.
• Completion of one of the following: - Certified Nursing Assistant, Medical Assistant or Patient Care Technician program or - Fundamentals of Nursing program from an accredited school of nursing or - HMH PCT Apprenticeship Program - Or equivalent medical background experience, such as EMT, Home Health Aide, CMA, MA, PCT, Nursing Assistant. Note: Candidates that have not completed one of the programs but meet the other requirements will be considered for selection into the HMH PCT Apprentice Program. If selected, the candidate will be hired into the role of PCT Apprentice. Upon successful completion of the HMH PCT Apprenticeship Program, the candidate will be transferred to the Patient Care Technician role.
• The ability to learn quickly and adapt to changing patient needs, a strong sense of accountability for improving the lives of our patients and their caregivers, an exceptional focus on teamwork, dedication to ongoing education and the ability and passion to deliver the highest quality of care and service based on a strong sense of patient focus are all required.

Education, Knowledge, Skills and Abilities Preferred:

• Experienced or certified in phlebotomy and checking EKG, vital signs and blood sugar preferred
• At least one (1) year PCT or CNA experience in a hospital setting strongly preferred or eligible for the HMH PCT apprentice program.
• Certified Nursing Assistant, Certified Medical Assistant or Patient Care Technician who has successfully completed a PCT program which includes Phlebotomy, EKG and nursing assistant course both in the theoretical and clinical setting.

Licenses and Certifications Required:

• AHA Basic Health Care Life Support HCP Certification within 60 days of entering position.

Licenses and Certifications Preferred:

• Medical Office Assistant Certification.

Starting Minimum Rate

Minimum rate of $21.77 Hourly

Job Posting Disclosure

HMH is committed to pay equity and transparency for our team members. The posted rate of pay in this job posting is a reasonable good faith estimate of the minimum base pay for this role at the time of posting in accordance with the New Jersey Pay Transparency Act and does not reflect the full value of our market-competitive total rewards package.


The starting rate of pay is provided for informational purposes only and is not a guarantee of a specific offer. Posted hourly rates may be stated as an annual salary in the offer and posted annual salaries may be stated as an hourly rate in the offer, depending on the level and nature of the job duties and credentials of the candidate. The base compensation determined at the time of the offer may be different than the posted rate of pay based on a number of non-discriminatory factors, including but not limited to:

Labor Market Data: Compensation is benchmarked against market data to ensure competitiveness.
Experience: Years of relevant work experience.
Education and Certifications: Level of education attained, including specialized certifications, credentials, completed apprenticeship programs or advanced training.
Skills: Demonstrated proficiency in relevant skills and competencies.
Geographic Location: Cost of living and market rates for the specific location.
Internal Equity: Compensation is determined in a manner consistent with compensation ranges for similar roles within the organization.
Budget and Grant Funding: Departmental budgets and any grant funding associated with the job position may impact the pay that can be offered.


Some jobs may also be eligible for performance-based incentives, bonuses, or commissions not reflected in the starting rate. Certain positions may also be eligible for shift differentials for work performed on evening, night, or weekend shifts.

In addition to our compensation for full-time and part-time (20+ hours/week) job positions, HMH offers a comprehensive benefits package, including health, dental, vision, paid leave, tuition reimbursement, and retirement benefits.