Director of Client Services & Experience
NFP
NFP is seeking a Client Services Leader to manage relationships and ensure service excellence in the San Francisco area. The role involves overseeing a team to deliver high-quality experiences and requires at least 10 years of financial services experience. The ideal candidate will demonstrate strong people management skills, collaboration with advisory teams, and expertise in custodial platforms. NFP offers a competitive salary, robust benefits, and a commitment to fostering a supportive workplace for all employees. #J-18808-Ljbffr NFP
- ...Lakeside Clubhouse. The ideal candidate will ensure outstanding service, coordinate events, and work closely with management to... ...addressing member inquiries, and training staff. Previous supervisory experience in hospitality and strong communication skills are essential....Suggested
- ...Department. The role involves providing exceptional customer service, managing a team, achieving sales goals, and ensuring compliance... ...21 years old, and possess 2-3 years of retail management experience in related fields. Benefits include paid time off and medical...Suggested
- ...the Lakeside Clubhouse. Responsibilities include overseeing daily service, coordinating banquet events, and ensuring compliance with safety standards. The ideal candidate will have supervisory experience in hospitality, strong problem-solving skills, and be proactive in...Suggested
- ...Ideal candidates should possess strong communication skills and a keen eye for detail. Preferred candidates will have 1-2 years of experience in a similar position in a luxury hotel. The position offers competitive hourly wages and various part-time benefits, fostering a...SuggestedHourly payPart time
- ...with Data, Finance, and broader GTM teams to ensure alignment and coordination across go-to-market functions. You have 3-5 years of experience in Customer Success Operations, Revenue Operations, or related SaaS operational roles. Strong proficiency in Excel / Google...SuggestedLocal areaImmediate start
- ...conjunction with Sales, Marketing, Customer Support, and Professional Services. CS is responsible for ensuring customers realize value with... ...and measure strategy for global Customer Success and Customer Experience. Present optionality to leadership to inform the right big...Work at officeLocal area
- ...Guest Experience Specialist Guest Experience Specialists are world-class hospitality experts who are genuinely delighted to anticipate... ...party favors Immediately and graciously resolving service failures Requirements Flexible availability. This role often...Full timeImmediate startFlexible hoursShift workNight shiftWeekend work
- ...Guest Experience Manager Four Seasons is powered by our people. We are a collective of individuals... ...(GEM) demonstrates passion to create a service culture environment geared towards... ...accuracy of the knowledge of our guests and clients. Prepare and review all relevant Guest,...Seasonal workWork at officeImmediate startFlexible hoursAfternoon shift
- ...control, and strategic visibility they need to lead with confidence. Position Overview As a full-time member of our Customer Experience team, you will play a critical role in driving ongoing adoption and support for Campfire customers. You'll work closely with...Full timeWork at office
$150k - $170k
...external escalations To thrive in this role, you have: 7+ years experience managing a customer support team in a start‑up or technical... ...distributed team You may also have: Experience or interest in financial services, accounting, taxes, and/or self‑employment Experience working...Self employmentRemote workFlexible hours$100k - $200k
...Customer Success Manager Job type: Full‑time. Role: Support. Experience: 1+ years. Visa: US citizen/visa only. Salary: $100K - $200K (0.20% - 1.00%). Location: San Francisco, CA, US. About the role THE ROLE Coval has a strong land-and-expand motion. You'll own the customer...Full timeWork at office- ..., you will own the post‑sale customer lifecycle, ensuring our clients achieve maximum value from our platform. You’ll manage onboarding... ...for new customers, ensuring a seamless implementation experience. Develop success plans and proactively monitor customer health...Full time
$165k
...Our client in San Francisco is looking to hire a Customer Success Manager! This is an... ...Success Manager to join our fast-paced Tech Services team. This role is integral to our... ...Job Details Minimum 3-10 years of experience in customer success SaaS position experience...Work at officeLocal area$100k - $140k
...Value: Guide new SMB customers through a streamlined onboarding experience, helping them get to value quickly. Proactive Health... ...are growing rapidly. We 6x'd in ARR in the last 12 months. Our clients include companies like Uber, Reddit, IBM, Canva, Pinterest, WordPress...Contract workWork at officeRemote workVisa sponsorshipRelocation package$85k - $135k
...focus on closing deals and delivering exceptional in-person experiences. Flai is backed by First Round Capital, Toyota Ventures, Y Combinator... ...makers and day‑to‑day champions (GM, GSM, Fixed Ops Director, Service Manager, BDC Manager). Run the operating cadence: Set up...Full timeWork at officeFlexible hours- ...startup serves as the main point of contact for a portfolio of 7–10 clients, ensuring their success on the platform and driving revenue... ...verbal communication skills. Technical aptitude, including experience with SQL and data dashboards. Curiosity, persistence, and the...
- ...seamless customer journeys Be the voice of the customer, synthesizing feedback to influence Tavily’s product roadmap and developer experience improvements Shape the future of CS and the post-sale experience at Tavily What We’re Looking For 5+ years in technical, customer...Full time
$100k - $140k
...and efficiency for employees. You will manage a portfolio of clients across all types of clients and be responsible for driving customer... ...the status quo! Qualifications 5+ years of relevant work experience working in customer‑facing customer success, account management...Work experience placementImmediate startHome officeFlexible hours$125k - $225k
...present periodic reviews to customer leadership Qualifications Great candidates often have these qualifications: At least 5 years of experience in customer success or account management Technical competency to understand CodeRabbit’s software and build strong relationships...$300 per month
...This role is pivotal in ensuring that our clients maximize the value of our solutions,... ...the use and benefits of our products and services. Issue Resolution: Address and resolve customer... ...Advanced degree preferred. Professional Experience: Proven experience in customer success,...Full timeTemporary work$165k - $230k
...comfort operating in ambiguity before a playbook exists. ~ Executive presence and confidence engaging senior stakeholders. ~ Experience in SaaS, consulting, HR tech, or talent tech; recruiting industry experience is a plus, not a requirement. Location: In or...Relocation$97k - $120k
...Customer Success, Account Management, Implementation, or Client Success experience. Experience managing customers through the full lifecycle... ...experience. Experience in customer experience, construction, home services, field services, proptech, or related industries....Full timeFor contractorsWork at officeLocal areaFlexible hours- ...Truemed allows partners to offer seamless HSA/FSA purchasing experiences directly within their checkout flows. As Truemed scales, we are... ...Engineering teams Track record of building strong partner or client relationships that drive retention and growth Nice to Haves Experience...Shift work
$110k - $180k
...ins and reporting Risk Mitigation : Proactively identify and manage risks to contractaccount retention and client satisfaction. Qualifications 5+ years of experience in Customer Success, Account Management, or Strategic Partnerships with experience working in the...Worldwide$186.3k - $222.55k
...company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent... ...always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin...Work at officeLocal areaWork from homeFlexible hours3 days per week$70k - $95k
...the intersection of modernization, public service, and AI developments. Our team moves... ...for adoption metrics, understanding user experience, customer health indicators, potential expansion... ..., implementation, or product-adjacent client services. GovTech or B2B SaaS preferred...Work at officeLocal areaHome officeFlexible hours$50k - $90k
...software company in San Francisco is seeking a Customer Success Manager who is fluent in French. This hybrid role involves developing client relationships, conducting software demonstrations, and helping customers leverage the software for their business needs. Ideal...- ...Develop and nurture Magnitude champions within your customer’s organization who advocate for the platform based on their positive experience. Success Criteria Alignment: Develop an accurate understanding of how a customer defines achieving success on the Magnitude...Immediate startFlexible hours
- ...onboarding through renewal and expansion. You'll be a core part of a small, ambitious team where your work directly impacts customer experience and our US GTM motion. What You'll Do Own and grow a book of business across business, enterprise, and high‑potential accounts,...Work at officeVisa sponsorship
- ...relationships through regular communication with sponsors and product users Proactively identify issues to provide a seamless customer experience Build a deep judgement on customer needs and advocate for those needs internally Identify opportunities to grow the business...Visa sponsorship
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