Accounts Receivable Specialist

Job description

The Accounts Receivable (AR) Specialist plays a vital role in supporting the Finance team at L.A.B. Golf by ensuring accurate, timely, and efficient processing of customer receivables. This hands-on position is responsible for managing day-to-day accounts receivable functions, including payment processing, cash application, invoicing, collections support, reconciliations, and customer account maintenance. Working closely with the VP of Finance, VP of Accounting, and cross-functional teams, the AR Specialist helps maintain accurate financial records, strong internal controls, and positive customer relationships. This role requires strong attention to detail, organization, and the ability to manage routine responsibilities independently in a fast-paced environment. The Accounts Receivable Specialist contributes directly to cash flow management, financial accuracy, and the overall operational success of L.A.B. Golf.

Responsibilities and Duties
Accounts Receivable Operations
• Process and post customer payments (ACH, checks, credit cards, wire transfers) accurately and in a timely manner.
• Apply cash to customer accounts and investigate/resolve unapplied or misapplied payments.
• Generate and distribute customer invoices and account statements as needed.
• Maintain accurate customer account records, including payment terms and documentation.
• Monitor customer accounts for past-due balances and support collections follow-up efforts.
• Respond to customer billing inquiries professionally and in a timely manner.
• Ensure compliance with company policies and internal control procedures.
Reconciliations and Month-End Support
• Reconcile the accounts receivable subledger to the general ledger.
• Support month-end close activities related to accounts receivable.
• Prepare reports related to AR aging, cash receipts, and collections as requested.
• Assist with audit requests by providing documentation and reconciliations.
Cross-Functional Collaboration
• Collaborate with Sales, Customer Service, Fulfillment, and other departments to resolve billing discrepancies and ensure accurate invoicing.
• Partner with internal stakeholders to ensure timely communication of account issues or customer concerns.
• Maintain strong working relationships with customers through clear and professional communication.
Continuous Improvement
• Document accounts receivable processes and identify opportunities for increased efficiency and automation.
• Flag inconsistencies, errors, or process gaps and recommend improvements.
• Support ERP transitions or system enhancements as needed.
General Duties
• Perform additional duties as assigned to support departmental goals, enhance financial accuracy, and contribute to the overall success of L.A.B. Golf.

Qualifications, Skills and Attributes
Education
• High school diploma or equivalent required.
• Associate degree in Accounting, Finance, or related field preferred.
• Ongoing training will be provided on internal systems, financial policies, and company-specific processes.
Experience
• Minimum 2+ years of experience in Accounts Receivable or general accounting required.
• Experience with high-volume AR or managing multiple customer accounts preferred.
• Experience in manufacturing, distribution, or e-commerce environments preferred.
• Prior experience supporting teams during ERP implementations or system transitions is a plus.
Technical Skills
• Basic knowledge of general accounting principles and cash application processes.
• Proficiency in Microsoft Excel (basic formulas, sorting, filtering, lookups) and Microsoft Office applications.
• Experience with accounting software or ERP systems (e.g., QuickBooks, NetSuite, or similar).
• Strong attention to detail and accuracy in financial data entry and review.
• Ability to manage multiple deadlines and prioritize workload effectively with minimal supervision.
Desired Attributes
• High level of integrity and accountability in handling financial information.
• Strong communication and customer service skills.
• Dependable, organized, and detail-oriented.
• Team-oriented mindset with the ability to collaborate across departments.
• Flexible and adaptable in a dynamic, growing organization.
• Commitment to accuracy, compliance, and continuous improvement.

Physical and Cognitive Requirements
As part of our commitment to providing equal opportunities, we welcome and encourage individuals of all abilities to apply. The following outlines the core physical and cognitive functions typically required to perform this role. Reasonable accommodation(s) will be made to enable qualified individuals with disabilities to perform these essential functions.

Physical Requirements
• Ability to sit for extended periods while working at a desk or computer.
• Occasional standing, walking, bending, or reaching to retrieve files or office supplies.
• Manual dexterity to operate computers, calculators, and other office equipment.
• Adequate visual acuity to review invoices, spreadsheets, and financial documentation.
• Ability to lift or carry office materials weighing up to 25 pounds as needed.
• Tolerance for typical office environmental conditions, including standard lighting, temperature, and noise levels.

Cognitive Requirements
• Strong attention to detail and ability to identify discrepancies or inconsistencies.
• Sound judgment to escalate issues appropriately and follow internal controls.
• Organizational skills to manage high-volume transaction processing and collections follow-up.
• Critical thinking and problem-solving skills to resolve billing and payment issues.
• Ability to communicate clearly and professionally with customers and internal teams.
• Integrity, reliability, and accountability when handling confidential financial information.