CI-Q- Academy, Q Excellence Lead

Job Description

Job Description

CI-Q- Academy, Q Excellence Lead

About the Role
We are seeking a highly skilled and motivated Plant CI – Q-Excellence Lead to join a Quality team within a fast-paced automotive manufacturing environment. This position serves as a key technical leader responsible for supporting the implementation, execution, and continuous improvement of the Quality Management System (QMS), Quality Operating System (QOS), and Process Management Tools (PMT).

This role acts as a subject matter expert and change agent for continuous improvement and quality excellence initiatives. You will collaborate with Manufacturing Quality, Supplier Quality, IT, and cross-functional teams to drive performance, improve processes, and enable data-driven decision-making.

Key Responsibilities

• Serve as a CI and Q-Excellence subject matter expert supporting QMS, QOS, and PMT deployment and sustainment
• Support development, integration, rollout, and continuous improvement of quality systems aligned to business goals
• Execute CI initiatives focused on quality improvement, process stability, and waste reduction
• Support system startup, validation, user training, and ongoing optimization of quality systems and tools
• Gather user feedback and business requirements to enhance system usability and effectiveness
• Partner with cross-functional teams across Quality, Manufacturing, IT, and Supply Chain to ensure systems are compliant, reliable, and scalable
• Support supplier and manufacturing quality processes through effective use of quality systems
• Participate in internal and external audits including ISO and IATF, supporting preparation, execution, and follow-up actions
• Support supplier audits to improve compliance and operational performance
• Monitor system performance metrics, identify gaps or risks, and support corrective and preventive actions
• Analyze quality data to improve reporting accuracy and generate actionable insights
• Develop and deliver training materials related to quality systems, CI tools, and best practices
• Support service requests related to systems, processes, tools, and training
• Contribute to special projects related to CI, quality excellence, and data analysis
• Support continuous improvement of quality processes, methods, and tools in collaboration with teams

Qualifications

• Bachelor’s degree with 8 or more years of relevant experience, or equivalent combination of advanced education and experience
• Strong working knowledge of ISO 9001, IATF 16949, APQP, PPAP, FMEA, SPC, and MSA
• Hands-on experience with QMS or QOS implementation and continuous improvement efforts
• Experience working with quality data, analytics, and reporting
• Exposure to PLM, MES, and ERP systems is preferred
• Strong problem-solving, analytical, and organizational skills
• Ability to influence cross-functional teams without direct authority
• Effective written and verbal communication skills
• Strong documentation and process development skills
• Experience supporting audits such as ISO, IATF, or VDA is a plus

What We’re Looking For

• High integrity and ownership mindset
• Strong curiosity and continuous improvement mindset
• Ability to work effectively in a fast-paced and evolving environment
• Strong collaboration skills with a focus on results
• Passion for quality, operational excellence, and data-driven improvement

#IND1

#ZR

Company Description

Using the best business practices obtained from many years of experience in Business, Law, and Recruiting and Staffing, the Founders at CrossFire Group (“CrossFire”) started in downtown Royal Oak, MI more than a decade ago. With backgrounds in Information Technology (IT) and the Legal Industry, CrossFire began placing by IT and Legal Professionals in contract and direct-hire positions throughout the Midwest.

Since our founding, CrossFire has grown into a full-service Human Capital Solutions Organization. We are proud of now providing full services beyond recruiting and staffing. Our portfolio of services includes HR supply chain management, human resources consulting, and many customized Human Resource related services.

Company Description

Using the best business practices obtained from many years of experience in Business, Law, and Recruiting and Staffing, the Founders at CrossFire Group (“CrossFire”) started in downtown Royal Oak, MI more than a decade ago. With backgrounds in Information Technology (IT) and the Legal Industry, CrossFire began placing by IT and Legal Professionals in contract and direct-hire positions throughout the Midwest.\r\n\r\nSince our founding, CrossFire has grown into a full-service Human Capital Solutions Organization. We are proud of now providing full services beyond recruiting and staffing. Our portfolio of services includes HR supply chain management, human resources consulting, and many customized Human Resource related services.