Senior Director, Design
$271k - $295.5kGrubHub
About WonderEverything’s on the menu at Wonder. Except compromise. Wonder is the mealtime platform built to feed every craving in one order. With Wonder, you can mix and match hundreds of dishes from 20+ exclusive restaurants in a single order, so everyone gets exactly what they’re craving. Enjoy everything from tacos to Thai with $0 delivery fees, plus dine-in or pick up at a Wonder location near you. Each dish is made to order on-site by our culinary team and served hot.Behind the scenes, Wonder owns and operates every step of the dining experience, from recipe development to the technology that powers our experience, allowing us to deliver quality, variety, and consistency at scale.Join us as we work to make great food more accessible.About the OpportunityWonder is looking for a Senior Director of Design to lead the Consumer Product design team and shape the experience that millions of diners use to discover, order, and enjoy their next meal. This is a rare opportunity to define the design point of view for a category-defining product at a pivotal moment of growth — where the website, apps, in-store experience, and the technology behind them are all still being invented.You'll own the end-to-end craft and vision for our consumer experience, from the first tap to the last bite, partnering closely with Product, Engineering, Growth, Customer Support, and Culinary leadership to bring a cohesive, elevated point of view to every surface diners touch. You'll build and lead a team of exceptional designers, set the bar for what great looks like, and be the storyteller who rallies the company around a shared vision of the Wonder experience.This role reports into senior leadership and will be a highly visible voice in the room — someone who can articulate why design decisions matter, bring clarity to ambiguity, and inspire both their team and the broader organization to care as much about the details as they do.The Impact You Will MakeDefine and champion the design vision and point of view for Wonder's consumer experience — across ordering, discovery, personalization, checkout, and post-order engagement — grounded in a deep understanding of what makes consumer UX/UI genuinely greatBuild, mentor, and inspire a high-performing team of digital product designers, creating an environment where people do the best work of their careers and grow as craftspeople and leadersAct as Wonder's design storyteller — presenting vision, strategy, and rationale to executives, the board, and cross-functional partners in a way that builds conviction and drives alignmentPartner with Product and Engineering leadership to translate business and customer goals into design strategy, and hold the team accountable to a high bar for craft, usability, and polishBring the latest thinking in design and AI-assisted workflows into the team's day-to-day practice — helping designers prototype, iterate, and ship faster without sacrificing qualityEstablish and evolve design standards, systems, and rituals (critique, review, research) that scale craft and consistency as the team and product surface area growStay close to the details — reviewing key flows and interactions personally, and modeling the level of rigor and taste you expect from the teamChampion the diner's perspective in every roadmap conversation, ensuring design has a seat at the table from strategy through executionWhat You'll Bring12+ years of product design experience, including 5+ years leading and growing design teams at a high-scale consumer product or platform companyA track record as an inspiring manager and mentor — people you've led point to you as the reason they grew, and top design talent wants to work for youExceptional storytelling and communication skills — you can present a vision to a room of executives, defend a design decision with data and intuition, and get a cross-functional team excited to build itDeep, demonstrated understanding of consumer UX/UI craft — you know what separates a good experience from a great one, and you can articulate whyFluency with how AI is changing design and product development — you've integrated AI tools into design workflows to help teams prototype and ship more efficiently, and you have a point of view on where this is headedA genuine belief that great products are built by great teams — you value people, collaboration, and psychological safety as much as you value the pixelsAn obsessive attention to detail and a high, self-imposed bar for experience quality, balanced with the pragmatism to ship and iterateA strong point of view on design trends and where the industry is headed, paired with the judgment to know what's right for Wonder specificallyExperience partnering closely with Product, Engineering, Data Science, and Marketing leaders to align design strategy with business outcomesA portfolio that demonstrates both strategic vision and hands-on craft across complex, high-traffic consumer productsPreferred QualificationsExperience designing for marketplace, food/delivery, e-commerce, or other high-frequency transactional consumer productsExperience scaling a design org through a period of rapid company growthBackground building or maturing a design system used across web and mobileExperience designing for both digital and physical/in-store touchpointsAs a matter of company policy, Wonder does not sponsor applicants for employment visa status for this role.Our hybrid model requires 3 days a week in the office. That said, many team members choose to come in more often to take advantage of in-person collaboration and connection. You're welcome—and encouraged—to be in the office up to 5 days a week if it works for you.Salary: $271,000 - $295,500Wonder uses geographic-specific salary structures, which means the salary offered may vary depending on where the job is located. The final salary offer will take into account various factors, such as the candidate's skills, education, training, credentials, and experience.Wonder uses geographic-specific salary structures, which means the salary offered may vary depending on where the job is located. The final salary offer will take into account various factors, such as the candidate's skills, education, training, credentials, and experience.BenefitsThe benefits applicable to this role include a competitive compensation package with equity and a 401(k). We also offer a choice of medical, dental, and vision plans, company paid short and long term disability coverage, paid time off including flexible time off for exempt employees, paid vacation for non-exempt employees, and paid sick leave in compliance with applicable law in addition to paid parental leave, discounted meals and exclusive perks across the Wonder family of brands.Eligibility, effective dates, and available plan options vary by employment classification and location. To learn more about benefits for this role, visit our Careers page here. A Final NoteAt Wonder, we build the best teams by hiring with an objective lens — evaluating people for their potential while championing diversity, equity, and inclusion. We do not discriminate based on race, color, religion, gender identity or expression, sexual orientation, national origin, age, military service eligibility, veteran status, marital status, disability, or any other protected class. As part of our commitment to fair and compliant hiring practices, Wonder participates in the federal government's E-Verify program to confirm employment eligibility. If you need an accommodation during the interview process, please let your recruiter know.We look forward to hearing from you! We'll contact you via email or text to schedule interviews and share information about your candidacy. SummaryLocation: New York, NYType: Full time
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