Strategic Account Lead (West Coast) (United States)

Summary

We are seeking a Strategic Account Lead to own and grow one of our most significant retail relationships end-to-end — leading buyer meetings and negotiations, setting account strategy, and directing cross-functional teams to keep the assortment pipeline on track.

This is a senior, client-facing role for someone who has owned a large, concentrated retail account relationship and is comfortable operating with full autonomy and decision authority — not in a supporting or escalation-first capacity.

Key Responsibilities

Account Ownership & Buyer Relationship

• Own the buyer relationship end-to-end, leading buyer meetings, negotiations, and order management directly
• Build and maintain buyer-side credibility and trust at a senior, strategic level

Account Strategy & Growth

• Own overall account strategy — where the relationship is headed, where risk is building, and where there is room to expand within the account
• Identify and escalate structural risk to the relationship (share loss, competitive encroachment, program changes) early, with a clear point of view on response

Cross-Functional Leadership

• Set SKU goal strategy against volume targets and licensor commitments, translating cross-functional input into a coherent account plan
• Set cross-functional direction with Creative, Product Development, and Sales Operations & Pricing to keep the pipeline and assortment strategy on track, with full ownership of day-to-day decisions

Negotiation & Executive Representation

• Represent Magenta at the executive/strategic level in account negotiations, partnering with Sales Operations & Pricing on deal terms

Pipeline & Reporting

• Track opportunities, orders, and customer communications in the CRM
• Maintain accurate pipeline reporting and sales forecasts
• Coordinate internally on pricing, product availability, and fulfillment

Success Metrics

• Account relationship is stable or growing — no unplanned share or program loss, with credible progress on any identified expansion opportunity
• Cross-functional teams (Creative, Product Development, Pricing) treat this role as the clear, final decision-maker on account priorities
• Assortment and development process runs on a predictable, well-managed cadence, with visible improvement in the underlying pipeline

Minimum Qualifications

• Experience owning a large, concentrated retail account relationship at a strategic, client-facing level (ideally with a major off-price or big-box retailer)
• Track record operating with full autonomy and decision authority, not in a supporting or escalation-first capacity
• Strong cross-functional leadership across creative, production, and pricing functions
• Strong relationship-building and negotiation skills
• Excellent communication and presentation skills
• Highly organized with strong pipeline management abilities
• Experience using CRM systems
• Thrives in a fast-paced, reactive environment

Preferred

• Prior buyer-side or retail experience
• Licensed consumer products or housewares experience

Location & Travel

• Remote — West Coast (Physically must be based in CA, AZ, NV, WA, or OR)