Account Manager - Gear Cutting Tools & Workholding

Gleason Corporation Account Manager

With more than 2,200 employees and 13 manufacturing facilities worldwide, Gleason Corporation is a leader in gear technology. Gleason's product and service offerings include gear and transmission design software, gear manufacturing machines and related accessories, gear metrology equipment and automation systems. Gleason products are used by customers in e-mobility, commercial vehicles, aerospace, agriculture, mining, sustainable energy, construction, power tools, marine and many other industries Working for Gleason, you will be connected to work that matters, putting your expertise to its best use while developing skills for the future. The result is a career defined by you, supported by Gleason and built on tangible accomplishments. As we continue to grow and evolve, we are looking for the right people to join us on our mission. If you are interested in being part of our team, there are a few things you should know: We are energized by challenges and the effort needed to solve them. We like working with people who are positive, adaptable and growth-minded. We care how work gets accomplished and are deeply invested in the success of our customers and colleagues. If this sounds like you, we invite you to read on and learn more.

This position reports to a Regional Sales Manager (RSM). This role is responsible for managing and growing assigned customer accounts within a defined geographic region through direct selling of Gleason Corporation products and services. The Account Manager owns day-to-day account execution, customer relationships, and opportunity development while operating within established sales strategies and guidelines provided by the RSM.

Job Responsibilities

• Responsible for promotion, negotiation and sale of Cutting Tools and Workholding products within assigned accounts and region.
• Support promotion and opportunity identification for the RSM for all other Gleason products within assigned accounts and region.
• Develop and maintain positive customer relationships through regular face-to-face customer visits and interactions
• Travel to Customer locations throughout the region (50-70% of the time) with occasional travel to Gleason plants of manufacture. International travel may be required at times.
• Regular communications with plant of manufacture to monitor Customer order progress and support proactive follow-up to ensure orders remain on track. Communicates and resolves issues on behalf of the Customer.
• Detailed pre-sales and post-sales follow-up including reporting requirements (ERP, CRM, other)
• Communication of customer needs and requirements (VOC)
• Monitor and report on customer activity, competitive actions, and market conditions within assigned accounts
• Support booking activities and strategy deployment objectives within the region and specified accounts.

Qualifications

• Field sales experience in an industrial manufacturing industry and environment
• Technical background and experience in gear manufacturing and automation techniques preferred.
• Knowledge of cylindrical and bevel gear manufacturing preferred
• Proficient in Microsoft Office and CRM/ERP Systems
• Associates or Technical Degree in a relevant field (Engineering, Business, Marketing, etc.)
• Must have demonstrated business management experience and skills
• Self-motivated, results-oriented, and able to work independently within a team structure
• Strong organizational, management, Presentation and communication skills
• Strong understanding of commercial transactions in an industrial manufacturing company or tooling integrator

Computer Skills

• Microsoft Office (Word, Excel, PowerPoint)
• Outlook
• Internet
• Project Management Software
• SAP Modules:
• Other: customer Relationship Management System experience preferred

Travel Requirements

• Up to 75%

Gleason is an Equal Opportunity Employer and considers applicants for all positions without regard to age, disability, genetic information and/or predisposing genetic characteristics, marital status, national origin, race/color, religion, sex/gender, sexual orientation, military or veteran status, victim of domestic violence status, arrest or conviction record, or any other characteristic protected by applicable laws.

Office Environment

Physical Demands

The physical demands described here are representative of those that would need to be met by an employee to successfully perform the essential functions of this job in an office environment. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel; and talk or hear. The employee may occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job may include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this job in an office environment. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts. The noise level in the work environment is usually moderate.

Reasonable Accommodations

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, experience and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Disclaimer

The duties listed in this job description are intended only as illustrations of the various types of work that may be performed and is not an all inclusive summary of job duties and responsibilities. The omission of specific statements or duties and responsibilities does not exclude them from the position if the work is similar, related or a logical assignment to the position. This job description does not constitute an employment agreement between the employer and employee and is subject to change by the Company as the needs of the Company and requirements of the job change.