Technical Writer for Minneapolis Healthcare Software Company

Technical Medical WritingWe are looking for a sharp technical writer to bolster our growing documentation team. Our software, used by medical professionals across the country, is becoming increasingly complex, and we need someone who can translate intricate processes into simple, easy-to-understand user guides, API documentation, and troubleshooting manuals. As our technical writer in Minneapolis, you'll be instrumental in improving user experience and reducing support requests.Responsibilities include:Authoring, editing, and maintaining technical documentation, including user manuals, API guides, and release notes.Collaborating with software engineers, product managers, and support teams to understand product functionality and translate it into clear, concise documentation.Conducting thorough research on technical topics to ensure accuracy and completeness of documentation.Creating diagrams, illustrations, and other visual aids to enhance understanding.Ensuring documentation is consistent with company branding and style guidelines.Managing documentation repositories and version control.Identifying and addressing gaps in existing documentation.Participating in documentation review cycles and incorporating feedback.Staying up-to-date with industry trends in technical communication.Optimizing documentation for search engine discoverability.Skill cultivation & background:A minimum of 3 years of professional journey as a technical writer or similar role.Superb writing, editing, and proofreading proficiencies.Familiarity with software development lifecycles and agile methodologies.Hands-on expertise with documentation tools, such as MadCap Flare, Confluence, or similar.Practical knowledge of API documentation and related technologies (REST, JSON).Working history with version control systems (Git).Capacity to comprehend complex technical concepts and translate them into understandable language.Intellectual foundation: Bachelor's degree in technical communication, English, computer science, or a related field.Bonus: Skill cultivation with video creation and editing.What we bring to the table:Health insurance: Comprehensive medical, dental, and vision plans available from day one.Time off: Generous paid time off policy, encompassing vacation, sick leave, and personal days.Learning fund: Budget for conferences and courses.401(k) plan: Contribute to our company supported 401k.Company events: Regular team-building activities and social events in Minneapolis.Public transport benefits: For onsite workers, we offer a monthly metro pass.Onsite perks (if applicable): Free coffee from a local Minneapolis roaster.