Night Auditor

Night Auditor PositionGrow with us...Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. But we can't do it alone. That's why hiring thoughtful and inspiring Team Members and Leaders who understand that our people, collaboration, stellar service, and respect for nature are so important to us.MAIN DUTIES:The Night Auditor is responsible for overseeing overnight front office operations while completing day-end accounting and audit functions. This role ensures guest safety, satisfaction, and accurate financial reporting by reconciling daily transactions, preparing management reports, and supporting overnight guest needs. The Night Auditor works independently with strong attention to detail, professionalism, and a calm, service-oriented approach.GENERAL DUTIES:Perform nightly audit procedures to balance and reconcile daily revenue, guest ledger activity, and accounts receivableVerify and reconcile all room charges, payments, postings, and adjustments to ensure accuracy of daily financial transactionsPrepare and distribute daily management and financial reports in accordance with hotel proceduresComplete system backups, roll the business date, and update front office systems following established guidelinesReconcile miscellaneous revenue sources and investigate discrepancies, making appropriate corrections as neededMonitor overnight front desk operations, ensuring consistent guest service and adherence to brand standardsWelcome, assist, and respond to guest inquiries, requests, or concerns in a courteous and professional manner during overnight hoursEnsure guest safety and security overnight, reporting any unusual activity or incidents to management or security as requiredMaintain accurate logs and documentation of overnight activity, incidents, and guest interactionsCommunicate clearly with morning leadership and front office teams to ensure smooth operational handoverWork independently while remaining responsive to guest and operational needs throughout the shiftFollow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; properly store flammable materialsEnsure compliance with hotel policies, procedures, and standards with self and colleaguesEnsure uniform and personal appearance are clean and professionalMaintain confidentiality of proprietary informationEmbody the 1 Hotels Vision, Mission and Compass; deliver on Our Promise, provide Good-Natured Service and uphold our Brand PillarsPerform other reasonable duties as assigned by managementQUALIFICATIONS & SKILLS:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.Ability to work overnight shifts and remain alert and focused throughout the entire shiftPrevious Front Office, Night Audit, or Accounting experience preferredStrong attention to detail with a passion for numbers and reconciliation accuracyComputer literate with proficiency in Microsoft Windows applications; PMS experience preferredExcellent organizational, communication, and time-management skillsAbility to work independently while contributing effectively to a team environmentCalm, professional demeanor with strong guest service skillsAbility to stand, walk, and sit for extended periods and lift up to 50 pounds as requiredUniversity or college degree in Hospitality, Accounting, or a related field is an assetStarwood Hotels is an equal opportunity employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are committed to non-discrimination on any protected basis covered under applicable law. If you require any special accommodation, please visit People Operations.Please note that your job description is not an exhaustive of tasks and duties, but serves a guideline for daily duties, which may change from time to time.