Accounts Receivable Specialist

Position Summary

FAAC International, Inc. is seeking a detail-oriented and highly organized Accounts Receivable Specialist to support daily accounts receivable operations within a warehouse and distribution environment. This role is responsible for cash application, account reconciliation, collections support and maintaining accurate customer account records. The Accounts Receivable Specialist will work closely with customers, operations, shipping, and accounting teams to resolve payment discrepancies and ensure timely processing of receivable transactions.

Experience utilizing SAP within a warehouse, manufacturing, or distribution environment is strongly preferred.

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Essential Functions

• Process and apply customer payments accurately and timely within SAP.

• Reconcile daily cash receipts, deposits, and accounts receivable transactions.

• Match payments to invoices and research discrepancies, deductions, short payments, chargebacks, and unapplied cash.

• Monitor customer aging reports and follow up on outstanding balances to support timely collections.

• Communicate professionally with customers regarding invoices, payment status, account balances, and dispute resolution.

• Investigate and resolve billing, shipping, freight, and payment discrepancies in collaboration with accounting, operations, and warehouse teams.

• Maintain accurate customer account records and supporting documentation.

• Assist with month-end close activities related to accounts receivable, reconciliations, and reporting.

• Prepare reports related to ageing, unapplied cash, deposits, collections activity, and customer account status.

• Verify invoice accuracy against shipping documentation and proof of delivery when required.

• Ensure compliance with company policies, accounting procedures, and internal controls.

• Maintain confidentiality of financial and customer information.

• Support continuous process improvement initiatives within the accounts receivable function.

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Core Competencies

• Strong understanding of accounts receivable processes, cash application, reconciliations, and collections.

• Experience utilizing SAP in a warehouse, manufacturing, or distribution environment preferred.

• Proficient in Microsoft Excel and Microsoft Office Suite.

• Strong analytical, organizational, and problem-solving skills.

• High level of accuracy and attention to detail.

• Excellent verbal and written communication skills with a strong customer service mindset.

• Ability to prioritize workload and meet deadlines in a fast-paced environment.

• Ability to work independently while collaborating effectively across departments.

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Required Qualifications

• Associate's degree in accounting, Finance, or related field preferred; equivalent experience may be considered.

• Minimum of 2–4 years of accounts receivable or accounting experience preferred.

• Experience within a manufacturing, warehouse, or distribution environment preferred.

• Experience with SAP and/or Sage 50 preferred but not required.

• Strong proficiency in Microsoft Excel, including reconciliations and reporting functions.

• Excellent analytical, organizational, and communication skills.

• High level of integrity, professionalism, and commitment to confidentiality.

• Self-motivated with the ability to manage multiple priorities and deadlines.