Customer Service Administrator

As a Customer Service Administrator 1, you will be responsible for general clerical duties that assist in the operational function of the Service Center. Responsibilities Perform a variety of functions, including scanning, driver check‑in, gate office operations, cashier duties, or receptionist tasks. Use a scanning machine to ensure bills are properly loaded into the Company’s computer system for processing. Pick‑up of bills in the routing office and delivery to various locations on the dock. Aid the Linehaul Dispatch area as needed when associates are on vacation or out sick. Receive drivers at the gate, obtain driver name and freight details on trailers, assign drivers a number, and designate an appropriate unloading location. Direct visitors and truckers to various parts of the building or premises. Balance daily cash reports, account for all bills, prepare bank deposits and checks, and verify all night deposits. Provide daily phone coverage for the Service Center by operating a switchboard console. Provide applicants with applications, collect them upon completion, and welcome visitors to the Service Center. Qualifications High School Diploma or GED. Ability to satisfactorily pass a background check and an alcohol and drug test. Six months of related experience and/or previous office experience. Strong customer‑relations skills to communicate effectively with internal and external customers. Ability to manage multiple tasks with interruption. Computer skills and familiarity with Microsoft Office applications. Preferred: previous experience with Customer Service, Microsoft Outlook, Microsoft Excel, and multi‑line phone systems. Compensation and Shift Pay: $17.85–$22.51 per hour (pay may vary based on location and experience). Work Shift: Second Shift. Company Information Working with Southeast Freight Lines is more than just a job — it becomes a part of who you are. Family founded in Columbia, South Carolina in 1950, Southeast Freight Lines is a privately held, industry‑leading provider of Less Truckload services throughout the Southeast. Our expertise in combining quality service and award‑winning logistics has led to the growth of Southeast generating over 1.7billion in annual revenue, with over 10million shipments per year. This would not be possible without our esteemed team of over 8,800 professionals — the true backbone of our company. At Southeast Freight Lines, we are doing more than providing shipping services. We are pioneering a new generation of logistics professionals, cherishing wisdom from the generation that brought us success, giving back to our communities, and living our culture. We prioritize serving others first, valuing each other completely, and always doing the right thing. Equal Employment Opportunity Equal employment opportunities for all employees and applicants for employment. Discrimination and harassment of any type on the basis of race, color, religion, age, sex, national origin, disability status, pregnancy, genetics, protected veteran status, military status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws are prohibited. #J-18808-Ljbffr