Armed Shift Lieutenant Security Officer (Full-Time)

Job Description

Job Description

Who We Are

Piedmont Protective Services is a privately owned security company providing professional security services throughout North and South Carolina. We partner with businesses, manufacturers, healthcare providers, residential communities, educational institutions, construction sites, and special events to deliver reliable security solutions tailored to each client's unique needs.

Our leadership team is composed of experienced security professionals and former public safety leaders who have spent their careers supervising personnel, managing complex operations, and serving the communities in which they worked. That experience influences every aspect of our organization, from how we support our employees to how we build lasting partnerships with our clients.

We believe effective security begins with effective leadership. That means providing our officers with clear expectations, ongoing communication, practical training, responsive supervision, and the resources they need to succeed. We recognize that our employees are the foundation of our company, and we are committed to creating a professional environment built on mutual respect, accountability, and open communication. By supporting our officers, we strengthen the service we provide to every client.

Our goal has never been to simply fill positions. Our goal is to build a team of professionals our clients trust and our employees are proud to be part of.

Unlike many companies where decisions are made from a distant corporate office, our leadership team remains actively involved in daily operations. We work closely with our clients, stay connected with our officers, and believe that accessibility, accountability, and responsiveness are essential to building long-term relationships.

Whether you are beginning your career in private security or bringing experience from military service, law enforcement, emergency services, or the security industry, you'll find an organization that values professionalism, continuous improvement, and people who take pride in their work.

At Piedmont Protective Services, we measure success by the trust we earn, the relationships we build, and the quality of service we provide every day.

About This Position

This position is assigned to multiple locations throughout the area and will report to our headquarters in Charlotte, NC 28262 at the start of the shift.

The Shift Lieutenant will be responsible for overseeing nighttime field operations, supervising security personnel, dispatchers, and other supervisors, developing nightly deployment and patrol plans for the field team, and issuing a daily briefing. Additional responsibilities include communicating with the administrative team, completing reports and other required documentation, working stationary security assignments, and conducting mobile patrols.

Every client and assignment is different, and we believe applicants should understand the work environment before applying. Some positions involve frequent interaction with employees, visitors, customers, or residents throughout the day, while others are better suited for officers who prefer working independently with limited public contact. Our goal is to match the right officer with the right assignment whenever possible, creating a positive experience for both our employees and our clients.

Shift Lieutenant should expect to:

• Oversee nighttime field operations and supervise security personnel, dispatchers, and other supervisors.
• Develop nightly deployment and patrol plans for the field team.
• Prepare and distribute a daily briefing outlining assignments, priorities, and relevant operational updates.
• Monitor staffing, officer performance, and post coverage, addressing operational needs as they arise.
• Communicate with the administrative team regarding incidents, staffing concerns, and other operational matters.
• Review and complete daily activity reports, incident reports, and other required documentation.
• Coordinate responses to alarms, emergencies, and other security-related incidents.
• Work stationary security assignments, following post orders and meeting each site’s expectations.
• Conduct mobile patrols as needed.
• Perform additional supervisory and security responsibilities as assigned.

Typical Lieutenant Schedules

Position 1:(Full-Time)

• Shift: Sunday – Wednesday, overnight shifts
• Hours: 40 hours per week

Position 2: (Full-Time)

• Shift: Thursday-Saturday, overnight shifts
• Hours: 36 hours per week

As a contract security provider, work schedules are based on our clients' operational needs. While we strive to provide consistency whenever possible, some flexibility may be required. Additional hours, overtime opportunities, and schedule adjustments may become available based on client requirements and operational needs.

Compensation

Starting Pay: $23.00 per hour

Compensation is based on the assigned position, licensing requirements, experience, qualifications, certifications, and the specific responsibilities of the assignment.

At Piedmont Protective Services, we recognize and reward professionalism, reliability, initiative, and outstanding performance. As our company continues to grow, employees who demonstrate leadership, accountability, and a commitment to excellence are encouraged to pursue opportunities for advancement within the organization.

Who Will Succeed Here

This assignment is best suited for someone who enjoys interacting with people, thrives in a fast-paced environment, and is comfortable leading a team and making operational decisions.

Successful Successful Shift Lieutenant are:

• Dependable and punctual.
• Professional in appearance and demeanor.
• Observant and detail oriented.
• Comfortable making sound decisions independently.
• Effective communicators.
• Customer service oriented.
• Calm under pressure.
• Proud of the work they perform.

While previous security, military, or public safety experience is valuable, we place equal importance on integrity, professionalism, reliability, and a willingness to learn. We can teach site procedures and job responsibilities. The character, work ethic, and attitude you bring to the position are what set exceptional officers apart.

Minimum Qualifications

Applicants must meet the following minimum qualifications:

• Be at least 21 years of age.
• Possess a valid driver's license.
• Have reliable transportation.
• Be legally authorized to work in the United States.
• Successfully complete all required background screenings and drug testing, when applicable.
• Possess, or be able to obtain, all licenses and certifications required by North Carolina and/or South Carolina for the position.
• Possess strong written and verbal communication skills.
• Be able to stand, walk, and perform routine patrols for extended periods, as required by the assignment.

Additional qualifications may apply depending on the client’s assignment.

Why Join Piedmont Protective Services?

We know talented professionals have choices.

When you join Piedmont Protective Services, you become part of an organization committed to professionalism, accountability, and continuous improvement. We believe our officers deserve strong leadership, responsive support, ongoing training, and opportunities to grow within the company.

We are committed to building long-term relationships with both our employees and our clients because we believe exceptional service begins with exceptional people. Every member of our team plays an important role in protecting people, property, and the reputation our clients have entrusted to us.

If you're looking for more than just another security position—if you're looking for an opportunity to be part of a professional organization that values integrity, leadership, accountability, and pride in the work you do—we encourage you to apply and discover the Piedmont difference.

Benefits

Piedmont Protective Services is committed to supporting our employees by offering a competitive benefits package to eligible full-time team members.

After 90 Days of Full-Time Employment

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Paid Time Off

After One Year of Eligible Employment

• 401(k) Retirement Savings Plan

We believe our employees are one of our greatest strengths. By providing competitive compensation, quality benefits, responsive leadership, ongoing training, and opportunities for professional growth, we strive to create an environment where our officers can build rewarding, long-term careers while continuing to provide exceptional service to our clients.

Professional People. Trusted Partnerships. Proven Protection.

Piedmont Protective Services is a sister company of Piedmont Private Investigations. After working for years in investigations and loss prevention, Tom Caune felt he had a firm understanding of how criminals think. With a small businesses of his own, Tom also understands how valuable keeping a business protected is. With these two passions working together, Piedmont Protective Services was founded. Piedmont Protective services provides physical security, loss prevention consulting, and corporate investigations for your business.

Company Description

Piedmont Protective Services is a sister company of Piedmont Private Investigations. After working for years in investigations and loss prevention, Tom Caune felt he had a firm understanding of how criminals think. With a small businesses of his own, Tom also understands how valuable keeping a business protected is. With these two passions working together, Piedmont Protective Services was founded. Piedmont Protective services provides physical security, loss prevention consulting, and corporate investigations for your business.