Research Interviewer

Interviewer Position

Tetra Tech, Inc. is currently seeking interviewers as part of a research study. The Tetra Tech team based in Madison, WI, works primarily in the energy sector, providing research design, data collection, and analysis services that enable their clients to make business-critical decisions using high-quality and unbiased data. The position is dedicated to research interviewing and survey data collection, with no sales responsibilities. Candidates should live within a reasonable travel distance of the Madison, WI office.

Your Role

• Contact people by telephone, ask questions provided via a script, and record responses
• Interviews will be conducted with household members and commercial businesses that involve interviewing a manager or department representative
• Perform database or computer tasks in support of research surveys, such as conducting address or telephone number lookups using online resources

Qualifications

• Strong verbal communication skills are required
• Ability to record data accurately is critical
• Strong attention to detail
• Ability to maintain focus in a fast-paced environment
• Strong interpersonal skills
• Able to feel comfortable contacting individuals to participate in a research study
• Ability to communicate in a friendly demeanor and build trust with study participants
• Basic computer literacy skills
• Proficiency with the basic operations of a personal computer, Windows, and Microsoft Office programs
• Familiarity with Microsoft Teams is helpful
• Depending on the particular study, this position may require evening shifts

Work Environment

• This is a remote position
• Hours are assigned on a project-by-project basis. Work is not guaranteed once studies are complete.

Physical Demands

• Constantly operates a computer, telephone, and other office productivity machinery, such as a computer monitor, computer mouse, and calculator
• Able to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations

Technology Requirements

• Smartphone
• Reliable high-speed internet connection
• Capability to place phone calls over the internet, including an appropriate headset
• Private, quiet workspace
• We will provide a laptop to use for work purposes which will need to be returned upon end of employment

Starting Pay

• $20/hour