Director of Operations

Director of Operations

Headquartered in Old Saybrook, CT, Infiltrator Water Technologies is the leading provider of engineered plastic chambers, synthetic aggregates, tanks, advanced wastewater treatment systems, and accessories for the onsite/decentralized wastewater and storm water management industries. The majority of Infiltrator products are manufactured from recycled plastic. Founded in 1987, we operate throughout the US and Canada with 8 manufacturing plants in the US, dedicated sales, and corporate team members. Infiltrator is a pioneer in innovative plastic technologies for underground water management. Infiltrator components are used in most onsite septic systems installed in the United States and Canada. Infiltrator is a proud Corporate Partner of Habitat for Humanity and each year donates components for 50 septic systems serving Habitat homes in North America. Infiltrator is committed to advancing the state of the art in all fronts, including product design, manufacturing, materials, wastewater science, marketing, management, and employee development. In other words, we strive to be the best we can be.

The Director of Operations is a strategic leader responsible for overseeing and optimizing all operational functions within Manufacturing Ops, Safety, Supply Chain, and Logistics. The Director will lead cross-functional teams, develop and implement operational strategies, and ensure seamless execution of processes to achieve organizational goals.

Essential Functions and Key Result Areas:

• Safety/Culture
• Continuously maintains Orenco management's safety, cultural, and professional standards.
• Promotes, encourages, and reinforces a positive safety culture, safe practices, and a safe work environment to all employees.

• Planning & Execution
• Develop and implement operational strategies that align with overall company goals and objectives, utilizing cross-functional workshops, stakeholder engagement, and data-driven analysis to ensure buy-in and effective execution.
• Conduct regular performance reviews, including quarterly KPI tracking and action plans, to identify areas for improvement and execute targeted initiatives.
• Collaborate with other departments to ensure alignment and effective communication, leveraging structured interdepartmental meetings and shared dashboards.
• Drive strategic initiatives to improve efficiency, reduce costs, and enhance overall performance, using Lean or other process improvement methodologies.
• Facilitate change management by engaging stakeholders, providing training programs, and monitoring adoption metrics to ensure smooth transitions.

• Operations Management
• Oversee and direct all operational functions, including supply chain, logistics, and manufacturing, fostering an employee-first and customer-centric culture.
• Ensure efficient and effective use of all resources, personnel, equipment, and facilities through capacity planning, resource allocation models, and utilization reviews.
• Develop and implement policies and procedures to ensure smooth and efficient operations, ensuring regular updates of documentation and training materials.
• Manage budgets and track performance against key performance indicators, using variance analysis to guide decision-making.
• Identify and address change management challenges, develop and implement solutions such as communication plans, feedback loops, and pilot programs.
• Facilitate communication and collaboration between departments and teams through regular cross-functional check-ins, team meetings, shared documentation platforms, collaborative workshops, and open feedback channels.
• Utilize data analytics to identify trends, set goals, and monitor progress, establishing dashboards and reporting systems for transparency.
• Promote a culture of continuous improvement and innovation within the operations team, encouraging idea generation, experimentation, and recognition of successful initiatives.

• Leadership & Team Management
• Lead and motivate a team of approximately 8 direct reports to create a high-performing operations team by ensuring these leaders are bought-in while setting clear expectations for leadership accountability, facilitating regular feedback sessions, and supporting professional development plans for all team members.
• Implement structured processes for talent identification, succession planning, and skills development, ensuring alignment with organizational goals and fostering a culture of continuous improvement.
• Establish measurable objectives for team leaders, monitor progress through regular reviews, and provide coaching and mentoring to address gaps and maximize individual and team performance.
• Communicate operational performance and strategy to all stakeholders, ensuring transparency and alignment across departments.

Education:

Bachelor's Degree in Engineering, Business Administration, or a related field.

Knowledge/Skills/Experience:

• Minimum 10 years of proven experience in operations management, with a strong track record of success in driving efficiency and improvement.
• Experience in leading cross-functional teams and managing integration of mergers and acquisitions, including process harmonization and cultural alignment.
• Excellent communication, interpersonal, and leadership skills, with demonstrated ability to influence and inspire teams.
• Strong analytical and problem-solving skills, with extensive experience in data analytics and process improvement methodologies.
• Must be willing and able to travel complying with current travel regulations and guidelines.
• Must be able to meet and maintain Orenco's approved driver criteria; a valid driver's license, satisfactory driving record, current insurance on personal vehicle, and meet company insurability requirements.

Company Benefits

Health & Welfare Benefits: Medical and prescription drug plans, telemedicine (with medical plan), High-Deductible Health Plan (HDHP) and Health Savings Account (HSA), dental and vision plans, virtual physical therapy*, an employee assistance program (EAP)*, and voluntary accident, critical illness, and hospital indemnification programs.

Financial Benefits: Retirement 401k program with company match, an employee stock purchase plan (voluntary), financial wellness planning*, paid parental leave*, flexible spending accounts (FSA) for child care and health care, short-term and long-term disability*, basic life insurance, accidental death and dismemberment (AD&D)*, adoption financial reimbursement*, tuition reimbursement*, voluntary life insurance (for employees, spouses, and children), and voluntary identity theft and fraud protection.

*100% paid by ADS.

EEO Statement

ADS supports an inclusive workplace that values diversity of thought, experience, and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. ADS is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.