Associate/Journey Salesforce Developer, Information Technology (REMOTE AVAILABLE) [R0151805]

The University of Nevada, Las Vegas (UNLV) appreciates your interest in employment. We ask that you keep in mind the following when completing your application: Once you start the application process you cannot save your work. Please ensure you have all required attachment(s) available to complete your application before you begin the process. Required attachments are listed below on the posting. Your application will not be considered without the required attachments. Please note that applications must be submitted prior to the close of the recruitment.Once a recruitment has closed, applications will no longer be accepted. If you need assistance or have questions regarding the application process, please contact Human Resources at View phone number on click.appcast.io or View email address on click.appcast.io DescriptionThe University of Nevada, Las Vegas invites applications for an Associate/Journey Salesforce Developer, Information Technology (REMOTE AVAILABLE) [R0151805].ROLE of the POSITIONThe Office of Information Technology will consider candidates for either Associate/Journey Developer based on relevant skills and required experience.Associate Salesforce DeveloperThe Associate Salesforce Developer (ASFD) will play a key role within the applications development team, which is responsible for a highly customized Salesforce instance. The ASFD will work with the Digital Enablement (DE) leadership team to ensure ideas of the business leaders are brought to reality. The ASFD will recommend ways to improve processes and system efficiencies and will work with other key staff members to ensure that team goals are attained. The person in this position will collaborate with internal teams to develop custom solutions to fit business goals across the entire campus. The incumbent will work with clients to translate business rules and functional specifications into requirements, before acting on those requirements to build solutions. This position is an entry-level contributor to department brainstorming and design meetings.The ASFD is expected to:Work with supervision on a small development team that designs, develops, tests, and deploys software/web applications.Demonstrate a basic understanding of software engineering concepts and be a contributor working on full lifecycle engineering efforts using Agile methodologies, object-oriented design, and accepted best practices.Partner with business representatives to define requirements and develop technical specifications in support of UNLV student, faculty, and staff services.Communicate effectively to ensure that all business requirements are being assessed and addressed to ensure development projects meet or exceed performance targets.Identify and contribute to solutions to correct software defects through unit, integration, system, and customer acceptance testing.Be confident and push back, when necessary, on ideas that will compromise the integrity of the data and Salesforce instance.Help to produce project documentation, including functional and technical designs, and end-user guides.Contribute to support cases that require problem solving for our diverse user base.Responsibilities:Contribute to developing, designing, and configuring the UNLV Salesforce organization to effectively support business processes leveraging Salesforce best practices and alignment with overall sales and service requirements.Build Salesforce applications using Apex and Lightning Component Framework and leverage the full capabilities of the Salesforce platform to support the university’s programs.Apply best practices and design patterns of best-of-breed applications developed on the Salesforce.com platform.Develop proofs of concept (POC) as needed, integrating new components with back-office systems during the design and requirements phase to evaluate products and integration strategies.Assist in creating testing and implementation plans, including user training and documentation.Remain current with Salesforce technologies and best practices.Assist in identifying, troubleshooting, and resolving defects encountered during different stages of project delivery, including during the deployment and implementation of the solution in production environments.Interact directly with customer, project team, and other stakeholders to ensure customer success.Journey Salesforce DeveloperThe Journey Salesforce Developer (JSFD) will play a contributing role within the applications development team, which is responsible for a highly customized Salesforce instance. The JSFD will contribute to the Digital Enablement (DE) leadership team to ensure ideas of the business leaders are brought to reality. The JSFD will proactively seek out ways to improve processes and system efficiencies and will work with other key staff members to ensure that team goals are attained. The person in this position will collaborate with internal teams to develop custom solutions to fit business goals across the entire campus. The incumbent will work with clients to translate business rules and functional specifications into requirements, before acting on those requirements to build solutions. This position is a main contributor to department brainstorming and design meetings.The JSFD is expected to:Work with minimal supervision on a small development team that designs, develops, tests, and deploys software/web applications.Demonstrate an understanding of software engineering concepts and be responsible for working on full lifecycle engineering efforts using Agile methodologies, object-oriented design, and accepted best practices.Partner with business representatives to define requirements and develop technical specifications in support of UNLV student, faculty, and staff services.Communicate effectively to ensure that all business requirements are being assessed and addressed to ensure development projects meet or exceed performance targets.Identify and correct software defects through unit, integration, system, and customer acceptance testing.Be confident and push back, when necessary, on ideas that will compromise the integrity of the data and Salesforce instance.Produce project documentation, including functional and technical designs, and end-user guides.Own support cases that require advanced problem-solving for our diverse user base.Responsibilities:Develop, design, and configure the UNLV Salesforce organization to effectively support business processes, leveraging Salesforce best practices and alignment with overall sales and service requirements.Build Salesforce applications using Apex and Lightning Component Framework and leverage the full capabilities of the Salesforce platform to support the university’s programs.Apply best practices and design patterns of best-of-breed applications developed on the Salesforce.com platform.Design and develop proofs of concept (POC) as needed, integrating new components with back-office systems during the design and requirements phase to evaluate products and integration strategies.Create testing and implementation plans, including user training and documentation.Remain current with Salesforce technologies and best practices.Identify, troubleshoot, and resolve defects encountered during different stages of project delivery, including during the deployment and implementation of the solution in production environments.Interact directly with customers, project teams, and other stakeholders to ensure customer success.Assign day-to-day work for assigned Graduate AssistantsCustomer Service Expectations: This position is responsible for maintaining a customer-focused approach in all duties, ensuring professional, timely, and effective interactions with internal and external stakeholders. To provide excellent service the employee will: listen to customers and understand their needs; help customers solve problems; demonstrate an eagerness to help; exhibit a professional disposition; be approachable, respectful, and team-oriented; take ownership of inquiries and assignments; provide updates for customers; and be familiar with the basic operations of the university in order to understand customer needs better.FLEXIBLE WORK – REMOTE ELIGIBLEThis position has flexible work scheduling options available including hybrid and remote anywhere in the United States based on acceptable performance and organizational needs in alignment with the UNLV Flexible Work Policy for Flexible Work Arrangements at UNLV (subject to approval).PROFILE of the OFFICE OF INFORMATION TECHNOLOGYWith a focus on excellent customer service, UNLV Information Technology (UNLV IT) provides a full range of IT services, from leadership and enterprise solutions to training and support, for our students, faculty, and staff. As a partner in teaching, learning, research, and administration at a Top-Tier university, we are seeking team members who value innovation, collaboration, and excellence. We believe that every person brings unique experiences and perspectives that strengthen our team and help us serve UNLV’s broad community with empathy, which is a key to our success. Applicants seeking a values-driven environment that celebrates individuality and that are committed to service are highly encouraged to apply. MINIMUM QUALIFICATIONSThis position requires an earned Bachelor's Degree from an accredited college or university as recognized by the United States Department of Education and/or the Council on Higher Education Accreditation (CHEA) along with the following:Associate Salesforce Developer Required: This role requires a minimum of 1 year of experience with Salesforce Ecosystem systems and best practices, 1 year of experience with application and software development (within or outside Salesforce ecosystem), and 1 year of experience with Apex and the Lightning Component Framework.Preferred: Experience in a higher education environment, particularly at a 4-year, large public R1 university, is preferred, along with Salesforce Platform Developer I and Salesforce App Builder certifications. Some experience with or exposure to Salesforce Data 360 (formerly Data Cloud) is also desirable, including familiarity with foundational concepts such as data ingestion, data modeling, identity resolution, segmentation, profile unification, and activation.Journey Salesforce DeveloperRequired: This role requires a minimum of 2+ years’ experience with Salesforce Ecosystem systems and best practices, as well as a Salesforce App Builder Certification.Preferred: Experience in a higher education environment, particularly at a 4-year, large public R1 university, along with one year of supervisory experience, is preferred. Demonstrated experience implementing or supporting Salesforce Data 360 (formerly Data Cloud), including data ingestion, modeling, identity resolution, segmentation, profile unification, and activation or integration with Salesforce applications, is also desired, or demonstrated experience implementing or supporting Salesforce Agentforce (generative AI) capabilities, including configuration, testing, and evaluation, and collaboration on governance and security controls.Credentials must be obtained prior to the start of employment. DEVELOPER KNOWLEDGE, SKILLS, & ABILITIESThe incumbent must have specific knowledge, skills, and abilities in the following areas:ASSOCIATE SALESFORCE DEVELOPERKNOWLEDGERequired1 year of relevant experience with application and software development (within or outside Salesforce ecosystem)Elemental experience with Salesforce Ecosystem systems and best practices.1 year of experience with Apex, and the Lightning Component Framework.Basic experience developing Lightning Web Components.Basic experience working with Salesforce APIs and Web Services (REST, SOAP) integrations.Basic experience with Process Automation, Flow and other declarative Salesforce customization and configuration tools.Basic experience working using Agile methodologies.Good communication and collaboration skills.Adequate troubleshooting skills.Good interpersonal and communication skills.Entry-level knowledge of all levels of the SDLC and all testing phasesWorking knowledge of using modern IDEs (VSCode, IntelliJ) and Source Control tools (Git, SVN)Basic understanding of relational databases.Entry-level experience working with and writing intermediate to advanced queries in relational databases (SOQL, SQL, Postgres, Oracle, etc)PreferredSome experience with the greater Force.com developer toolkit (Visualforce, Force.com IDE, Workbench, Force.com Migration Tool and Metadata APIs)Basic knowledge of Agile Accelerator, Jira, or Confluence to manage projects.Entry-level experience developing Lightning Components (Aura) and/or Lightning Web Components.Entry-level experience with Salesforce Data 360 (formerly Data Cloud)Basic knowledge of and experience with CI/CD methodologies and specifically, the Gitlab/Salesforce CI/CD pipeline setup and configurationSome experience with or exposure to experience with the Education Data Architecture (EDA) and Student Success Hub (SSH) managed Salesforce packages and/or Salesforce Education Cloud SKILLSRequiredBasic listening skills to be able to understand, empathize and resolve issues.Appropriate judgment in upward communication when concerned about processes, tools, the impact to agent or customer experience, or gaps around best practices.Self-starter, possessing the ability to work independently, multi-task, and stay organized with prioritization skills in a fast-paced environment.A creative mindset to apply innovative approaches to software designMust possess judgment, strong work ethic, professionalism, and integrityABILITIESRequiredAbility to maintain focus in rapidly growing and changing work environments.Proven ability to multitask, prioritize, and manage time effectively.Desire to work in a highly collaborative environment with a small team of like-minded developers and admins.Must be familiar with and adhere to all protocols and procedures—departmental, as well as campus-wide.Communicate effectively in both written and verbal form.Proficient in MS Office (Excel/Word/PP) and Google Suite.JOURNEY SALESFORCE DEVELOPERKNOWLEDGERequired2+ years of relevant experience with application and software development (within or outside Salesforce ecosystem)Experience with Salesforce Ecosystem systems and best practices.2+ years of experience with Apex, and the Lightning Component Framework.Experience developing Lightning Web Components.Experience working with Salesforce APIs and Web Services (REST, SOAP) integrations.Experience with Process Automation, Flow and other declarative Salesforce customization and configuration tools.Experience working using Agile methodologies.Experience implementing or supporting Salesforce Data 360 (formerly Data Cloud)Excellent communication and collaboration skills.Excellent troubleshooting skills.Excellent interpersonal and communication skills.Proficient knowledge of all levels of the SDLC and all testing phasesProficient knowledge of using modern IDEs (VSCode, IntelliJ) and Source Control tools (Git, SVN)Strong understanding of relational databases.Experience working with and writing intermediate to advanced queries in relational databases (SOQL, SQL, Postgres, Oracle, etc.)PreferredExperience with the greater Force.com developer toolkit (Visualforce, Force.com IDE, Workbench, Force.com Migration Tool, and Metadata APIs)Proficient knowledge of Agile Accelerator, Jira, or Confluence (or similar) to project manage.Experience developing Lightning Components (Aura) and/or Lightning Web Components.Knowledge of and experience with CI/CD methodologies and specifically, the Gitlab/Salesforce CI/CD pipeline setup and configurationExperience with the Education Data Architecture (EDA) and Student Success Hub (SSH) managed Salesforce packages and/or Salesforce Education Cloud SKILLSRequiredCompetent listening skills to be able to understand, empathize and resolve issues.Appropriate judgment in upward communication when concerned about processes, tools, the impact on agent or customer experience, or gaps around best practices.Self-starter, possessing the ability to work with limited supervision, multi-task, and stay organized with prioritization skills in a fast-paced environment.A creative mindset to apply innovative approaches to software designMust possess judgment, strong worth ethic, professionalism, and integrityInterpersonal skills to work with a diverse set of Graduate Assistants.ABILITIESRequiredAbility to maintain focus in rapidly growing and changing work environments.Ability to multitask, prioritize, and manage time effectively.Desire to work in a highly collaborative environment with a small team of like-minded developers and admins.Must be familiar with and adhere to all protocols and procedures—departmental as well as campus-wide.Communicate effectively in written and verbal form (especially when working with Graduate Assistants).Proficient in MS Office (Excel/Word/PP) and Google Suite.COMMITMENT to CAMPUS VALUESA successful candidate will contribute to a respectful, positive work environment. They will use our Campus Values to guide their decisions and actions and demonstrate our Rebel spirit.SALARY Salary competitive with those at similarly situated institutions.BENEFITS OF WORKING AT UNLVComprehensive retirement plan with 100% matchCompetitive total rewards package including:Paid time off, sick leave, and holidaysExcellent health insurance including medical, dental and visionComprehensive retirement plans and voluntary benefits programsNo state income taxTuition discounts at Nevada System of Higher Education (NSHE) schoolsTuition discounts for spouses, domestic partners, and dependentsPERKS & PROGRAMSEmployee recognition and appreciation programsUNLV athletics ticket discountsStatewide employee purchase program discountsRebelCard discounts on and off campusWellness programming for all UNLV faculty and staff at no costOpportunity for career advancements to leadership rolesConnect with colleagues with shared interestsPersonal and professional development opportunitiesA comprehensive onboarding program,Rebels: OnboardSupport and resources available for veteran applicants — contact View email address on click.appcast.io or visit TO APPLYSubmit a letter of interest, a detailed resume listing qualifications and experience, and the names, addresses, and telephone numbers of at least three professional references who may be contacted. References will not be contacted until the search chair notifies you in advance.Applicants should fully describe their qualifications and experience, with specific reference to each of the minimum and preferred qualifications because this is the information on which the initial review of materials will be based.Although this position will remain open until filled or 100 applications are received, review of candidates’ materials will begin June 15, 2026. For best consideration, candidates are encouraged to apply prior to this date. Applications must be submitted electronically through Workday. Please note that emailed materials will not be accepted.UNLV values the skills of those who have served. If you are a veteran or eligible family member, we encourage you to apply. Learn more about resources and support for veterans at or contact View email address on click.appcast.io ​for support.For assistance with the application process, please review the instructions on How to Apply. For further assistance, contact UNLV IT Human Resources at View phone number on click.appcast.io or View email address on click.appcast.io INSTRUCTIONS FOR INTERNAL NSHE CANDIDATESUNLV employees or employees within the Nevada System of Higher Education (NSHE) MUST use the “Find Jobs” process within Workday to find and apply for jobs at UNLV and other NSHE Institutions. Once you log into Workday, type "Find Jobs" in the search box which will navigate to the internal job posting site. Locate this specific job posting by typing the job requisition number, “R0151805” in the search box.If you complete an application outside of the internal application process, your application will be returned and you will have to reapply as an internal applicant which may delay your application.PROFILE of the UNIVERSITYFounded in 1957, UNLV is a doctoral-degree-granting institution comprised of approximately 30,000 students and more than 3,600 faculty and staff. To date, UNLV has conferred more than 152,000 degrees, producing more than 130,000 alumni around the world. UNLV is classified by the Carnegie Foundation for the Advancement of Teaching as an R1 research university with very high research activity, and is a recipient of the Carnegie Classification for Community Engagement. The university is committed to recruiting and retaining top students and faculty, educating the region's diversifying population and workforce, driving economic activity through increased research and community partnerships, and creating an academic health center for Southern Nevada that includes the launch of a new UNLV School of Medicine. UNLV is located on a 332-acre main campus and two satellite campuses in Southern Nevada.Here at UNLV, we have come together and created one of the most affirmative and dynamic academic environments in the country. UNLV sits in the top spot in U.S. News & World Report's annual listing of the nation's most diverse universities for undergraduates. The university has ranked in the top ten since the rankings debuted more than a decade ago. We continue to show our commitment to serving our wonderfully diverse population and building the future for Las Vegas and Nevada.For more information, visit us online at: EEO/AA STATEMENTThe University of Nevada - Las Vegas (UNLV) is committed to providing a place of work and learning free of discrimination on the basis of a person’s age (40 or older), disability, whether actual or perceived by others (including service-connected disabilities), gender (including pregnancy related conditions), military status or military obligations, sexual orientation, gender identity or expression, genetic information, national origin, race (including hair texture and protected hairstyles such as natural hairstyles, afros, bantu knots, curls, braids, locks and twists), color, or religion (protected classes). Discrimination on the basis of a protected class, including unlawful harassment, which is a form of discrimination, is illegal under federal and state law. Where unlawful discrimination is found to have occurred, UNLV will act to stop the unlawful discrimination, to prevent its recurrence, to remedy its effects, and to discipline those responsible. Women, minorities, and veterans are encouraged to apply.TITLE IX STATEMENTThe University of Nevada, Las Vegas, does not discriminate on the basis of sex in any education program or activity that it operates. Non-discrimination on the basis of sex is mandated by Title IX of the Education Amendments of 1972 (20 U.S.C. §§ 1681 et seq.) and the corresponding implementation regulations (34 C.F.R. Part 106). The University’s commitment to nondiscrimination in its education programs and activities extends to applicants for admission and employment. Inquiries concerning the application of these provisions may be referred to: Michelle Sposito, J.D., Title IX Coordinator, University of Nevada, Las Vegas, 4505 S. Maryland Parkway, Mail Stop 1062, Las Vegas, NV 89154-1062, Campus Services Building (CSB) Room 246, Telephone: View phone number on click.appcast.io; Email: View email address on click.appcast.io, or to The Assistant Secretary of the United States Department of Education, U.S. Department of Education, Office for Civil Rights, 400 Maryland Avenue, SW, Washington, D.C. 20202-1100; Telephone: View phone number on click.appcast.io FAX: View phone number on click.appcast.io; TDD: View phone number on click.appcast.io; Email: View email address on click.appcast.io; or to both. Information pertaining to the University’s grievance procedures and grievance process, including how to report or file a complaint of sex discrimination, how to report or file a formal complaint of sexual harassment, and how the University will respond can be found online at the Office of Equal Employment & Title IX webpage.SAFETY AND SECURITY STATEMENTUNLV is committed to assisting all members of the UNLV community in providing for their own safety and security. The Annual Security Report and Annual Fire Safety Report compliance document is available online.JOB CATEGORYAdministrative FacultyExemptYesFull-Time Equivalent100.0%Required Attachment(s)The following attachments are required for consideration:A letter of interestA detailed resume listing qualifications and experienceThe names, addresses, and telephone numbers of at least three (3) professional references who may be contacted. References will not be contacted until the search chair notifies you in advance.​Note, applicants should fully describe their qualifications and experience, with specific reference to each of the minimum and preferred qualifications because this is the information on which the initial review of materials will be based.Posting Close DateNote to ApplicantThis position may require that a criminal background check be conducted on the candidate(s) selected for hire. HR will attempt to verify academic credentials upon receipt of hiring documents. If the academic credentials cannot be verified, HR will notify the faculty member that an official transcript of their highest degree must be submitted within thirty days of the faculty member’s first day of employment. References will be contacted at the appropriate phase of the recruitment process. As part of the hiring process, applicants for positions in the Nevada System of Higher Education may be required to demonstrate the ability to perform job-related tasks. For positions that require driving, evidence of a valid driver's license will be required at the time of employment and as a condition of continued employment. All document(s) must be received on or before the closing date of the job announcements (if a closing date is provided).Recruitments that provide a work schedule are subject to change based on organizational needs.SummaryLocation: UNLV1-Main Campus, Las VegasType: Full time