Front of House Team Member

Front of House Team Member

Join the Chick-fil-A Five Towns team. At Chick-fil-A Five Towns, joining our team is more than accepting a jobit's an opportunity to serve others, grow as a leader, and become part of The T.H.R.I.V.E. Culture.

Working alongside an experienced Owner/Operator and Restaurant Leaders, you'll gain valuable professional and personal experience while helping create remarkable experiences for every guest. Whether you're looking for your first job or building a long-term career, you'll be challenged, supported, and encouraged to grow both personally and professionally.

We are committed to developing leaders, pursuing operational excellence, and creating an environment where every person is empowered to make a meaningful impact. The T.H.R.I.V.E. Culture shapes how we serve our guests, support one another, and strive for excellence every day.

If you enjoy serving others, thrive in a fast-paced environment, and want to be part of a team committed to making a positive impact, we'd love to meet you.

Position Type

Full-Time

Part-Time

Why You'll Love Working at Chick-fil-A Five Towns

A supportive work environment guided by The T.H.R.I.V.E. Culture and focused on hospitality, growth, and excellence

Flexible scheduling

Closed every Sunday

Learn directly from an experienced Owner/Operator and Restaurant Leaders

Intentional training, coaching, and professional development

Opportunities for promotion and career advancement

Scholarship opportunities

Competitive pay

Complimentary employee meal during eligible shifts

Employee discount

Medical, dental, and vision insurance available to all employees during the annual open enrollment period

401(k) retirement plan with company matching for eligible employees, subject to the terms and eligibility requirements of the plan

Front of House Team Member Responsibilities

Guest Experience

• Consistently create a welcoming and memorable guest experience by demonstrating Chick-fil-A's Core 4:
• Share a Smile
• Maintain Eye Contact
• Speak Enthusiastically
• Say "My Pleasure"
• Deliver fast, friendly, and accurate service.
• Resolve guest concerns with professionalism and genuine hospitality.
• Represent Chick-fil-A Five Towns with excellence during every guest interaction.

Culture & Collaboration

• Honor and encourage others to follow the vision and values of the restaurant.
• Embrace and contribute to The T.H.R.I.V.E. Culture by demonstrating hospitality, accountability, teamwork, adaptability, dependability, and a strong work ethic.
• Communicate respectfully and effectively with guests, fellow team members, and restaurant leaders.
• Foster a positive, respectful, and professional work environment.

Operations

• Work with efficiency, accuracy, and a sense of urgency while maintaining exceptional hospitality and attention to detail.
• Maintain the highest standards of cleanliness, organization, food safety, and operational excellence throughout the restaurant.
• Follow all Chick-fil-A operational standards, company policies, appearance standards, and dress code requirements.
• Perform opening, mid-shift, and closing responsibilities as assigned.
• Perform other duties as assigned.

Qualifications & Requirements

We're looking for individuals who demonstrate:

• Consistency and reliability
• An optimistic attitude and a genuine commitment to delivering exceptional hospitality while contributing to The T.H.R.I.V.E. Culture
• Excellent interpersonal and communication skills
• Attention to detail
• The ability to work independently and collaboratively
• The ability to thrive in a fast-paced environment
• A willingness to learn, grow, and accept coaching
• The ability to stand and walk for extended periods
• The ability to regularly lift and carry up to 35 pounds
• The ability to meet the minimum availability requirements outlined below

Minimum Availability Requirement

To be considered for employment, applicants must be available to work at least three (3) closing shifts each week, including both Friday and Saturday closing shifts. Closing shifts typically conclude at approximately 11:15 p.m.

This availability is an essential function of the position and a condition of employment. However, meeting this requirement does not guarantee that you will be scheduled to close three nights each week. Weekly schedules are determined based on business needs and operational requirements.

Applicants under 18 years of age must be available to work until 10:00 p.m. including both Friday and Saturday, in accordance with applicable child labor laws and company scheduling requirements.

Applicants who do not meet these minimum availability requirements will not be considered for employment.

Math Pre-Assessment Requirement

As part of our hiring process, every applicant must successfully complete a five-question math pre-assessment.

A score of 100% is required to continue through the interview process.

This assessment helps ensure candidates possess the foundational math skills necessary to accurately handle cash transactions, food quantities, and order accuracy.

Applicants who do not achieve a perfect score will not advance in the hiring process.

Ready to T.H.R.I.V.E. With Us?

At Chick-fil-A Five Towns, we're looking for individuals who are passionate about serving others, committed to personal growth, and excited to make a meaningful impact every day.

If you're ready to grow, lead, and serve in an environment guided by The T.H.R.I.V.E. Culture, we encourage you to apply today and begin your journey with us.

About Chick-fil-A Five Towns

Chick-fil-A Five Towns is independently owned and operated. As an independent franchised Chick-fil-A restaurant, all employment decisionsincluding hiring, scheduling, compensation, benefits, workplace policies, and employment practicesare established and administered by the independent franchised Owner/Operator and are not determined by Chick-fil-A, Inc.

Equal Employment Opportunity

Chick-fil-A Five Towns is proud to be an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, sex, pregnancy, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, military status, veteran status, citizenship status, or any other characteristic protected by applicable federal, New York State, or local law.

Reasonable accommodations will be provided to qualified individuals with disabilities throughout the hiring process and employment in accordance with applicable law.