Client Service Representative (CSR)

Client Service RepresentativeThe Client Service Representative is responsible for carrying out various P&C activities related to the servicing and development of clients' insurance programs.Key Responsibilities:• Prepare and process "special" Certificates of Insurance, according to company guidelines• Manage CSR24 portal for clients, including setting up access and troubleshooting technical issues• Create and Renew certificate masters• Create and manage monthly reports for clients• Process change requests• Check non-premium endorsements• Send out cancellation certificates as needed• Create and organize renewal questionnaires• Order Loss Runs from insurance companies and review for large losses/reserves• Review Motor Vehicle Records• Assist administrative team as needed• Other duties as assignedSkills/Qualifications:• BA or BS or applicable job experience• 1-3 years experience in P&C or related field• Must have strong Outlook, Word, Excel and PowerPoint Skills• Ability to work in a fast-paced environment while adapting to changing deadlines and priorities• Excellent verbal and written communication skills required