REVENUE SPECIALIST II (OPBI) - 60023826

Select how often (in days) to receive an alert: Select how often (in days) to receive an alert: The State Personnel System is an E-Verify employer. For more information click on ourE-Verify Website . Requisition No:883081 Agency: Children and Families Position Number:60023826 Salary: $34,760.00, in accordance with DCF salary policy

THIS IS ANOPEN COMPETITITVE OPPORTUNITY.

Revenue Specialist II Department of Children and Families THIS IS A STATEWIDE VACANCY – POSITON LOCATION WILL BE DETERMINED BY SELECTED CANDIDATE LOCATION The Florida Department of Children and Families (DCF) isthe state of Florida’s social services agency. The agency oversees services for child safety, fostering, adoption, domestic violence, adult protective services, refugees, homelessness, mental health, substance abuse, childcare providers, human trafficking and government assistance. The agency’s mission is to work in partnership with local communities to protect the vulnerable, promote strong and economically self-sufficient families, and advance personal and family recovery and resiliency. Within DCF, the Economic Self Sufficiency (ESS) Program helps to promote strong and economically self-sufficient communities by determining eligibility for food, cash and medical assistance for individuals and families on the road to economic recovery. Under the ESS Program, the Office of Public Benefits Integrity (OPBI) is responsible for investigating government assistance fraud or misuse regarding the SNAP (Food Assistance), D-SNAP (Disaster Food Assistance) TANF (Cash Assistance), and Medicaid programs by individuals or merchants. TO BE CONSIDERED FOR THIS POSITION RESPONSES TO THE QUALIFYING QUESTIONS ARE REQUIRED AND MUST BE VERIFIABLE BASED ON YOUR SUBMITTED APPLICATION. *The requested information must be disclosed on the State of Florida Candidate Profile. It is not acceptable to write "see resume" on the Candidate Profile (application). * Applicants must meet minimum requirements to be hired for this position. REVENUE SPECIALIST II - 60023826 - ESS OPBI Benefit Recovery Program

THIS IS NOT A TELEWORK POSITION.

The selected candidate will be required to work at the closest available office location . This position is a statewide vacancy and the position’s location will be determined by the selected candidate’s location. Some travel may be required and your personal vehicle may be required. This is classified as a Career Service position, working full-time, 40 hours per week. Business hours are 8:00 am - 5:00 pm EST, Monday - Friday. The incumbent is a member of the DCF D-SNAP Disaster Response team and, in that capacity, may be required on short notice to perform duties and travel in support of disaster relief. During such events, incumbent may be required to work more than 8 hours per day.

MINIMUM REQUIREMENTS:

Must have a valid state-issued Driver’s License A willingness to travel extensively, including overnight travel PREFERENCE WILL BE GIVEN TO CANDIDATES WITH THE FOLLOWING: Experience working in the Economic Self Sufficiency ACCESS Program Experience working in the Office of Public Benefits Integrity

JOB DUTIES AND RESPONSIBILITIES:

The primary function of a Revenue Specialist II in the Benefit Recovery Program within the Economic Self Sufficiency Program is responsible for utilizing established collection measures to ensure timely and accurate repayments of government benefits that have been overpaid.This position is qualified to be exempt from public record.The incumbent will ensure the job duties and responsibilities are completed in a timely manner and with a high accuracy rate.It is important for the applicant to display a professional attitude and strong work ethic.Duties include assisting in fraud investigations and providingsupport in the recovery of funds lost due to waste, fraud, or abuse. Research and update all required collections reports on a monthly, quarterly, and yearly bases. Handles high volume of client contact primarily via telephone which includes but is not limited to, inquiries from clients and representatives concerning demand notices, repayment agreements, monthly statements, and general inquiries. Follow-up on court or Appeals Hearings to ensure decisions are updated on the system of record as well as on the national file. Provide documentation from court hearings processes to accountant staff to up-date client accounts. Processing and initiating implementation of all disqualification requests and various reports within Benefit Recovery guidelines. Researches and provides accurate documentation to clients, private collections contractor, and federal agencies for interstate collections under the interstate compact, the Division of Public Assistance Fraud, the State Attorney's office, and the Department of Corrections. Responds to inquiries from recipients regarding overpayment of benefits and resolves clients' issues in reference to the Temporary Assistance for Needy Families, Food Assistance and Medicaid Programs. Request and/or issues auxiliaries for accounts with a credit balance created by auto recoupment(s). Remove EBT benefits from customer accounts as required. Acts as the Department liaison for various Department of Corrections offices to ensure correct account balances on court order restitution accounts. Coordinate possible probation extensions if the client is out of repayment compliance. Performs other related duties as assigned.

KNOWLEDGE, SKILLS, AND ABILITIES:

Knowledge of accounting or record keeping procedures. Principles and techniques of effective communication; methods, techniques, technologies, and procedures used in reviewing and processing tax documents. Techniques utilized in researching, reviewing and evaluating data, state tax laws. Basic mathematics. Ability to review, analyze and evaluate data. Conduct research. Monitor, adjust and accurately maintain taxpayer accounts. Understand and apply laws, rules, regulations, policies and procedures Disseminate accurate information Utilize problem-solving techniques. Verify the accuracy of numerical data. Recommend revisions to procedures Establish and maintain effective working relationships with others Plan, organize and coordinate work assignments. Candidate Profile (application) must be completed in its entirety. Include supervisor names and phone numbers for all periods of employment. All previous DCF positionsmust be listed separately. Include the total years in each position along with all required duties. Account for and explain any gaps in employment so that the hiring process is not delayed. Experience, education, training, knowledge, skills and/or abilities as well as responses to pre-qualifying questions must be verifiable to meet the minimum qualifications. It is unacceptable to use the statement “See Resume” in place of entering work history. The position will perform all job tasks in accordance with laws, rules, regulations, policies, and requirements applicable to state and federal laws or procedures.

DCF EMPLOYMENT DISCLOSURES

The Department of Children and Families is a tobacco-free environment. US CITIZEN REQUIREMENT Only US citizens and lawfully authorized alien workers will be hired. SELECTIVE SERVICE SYSTEM REGISTRATION All selected male candidates born on or after October 1, 1962, will not be eligible for hire or promotion into an authorized position unless they are registered with the Selective Service System (SSS). Verification of Selective Service registration will be conducted prior to hire. For more information, please visit the SSS website: . RETIREE NOTICE If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be suspended or voided, and you required to repay all benefits received depending upon the date of your retirement. BACKGROUND SCREENING It is the policy of the Florida Department of Children and Families that any candidate being considered for employment must successfully complete a State and National criminal history check as a condition of employment, and also be screened in accordance with the requirements of Chapter 435, F.S., and, if applicable, Chapter 408, F.S. Employment may be terminated based on the background investigation results if the candidate begins employment before the background results are received, reviewed for any disqualifying offenses, and approved by the Department. Background investigations shall include, but not be limited to, fingerprinting for state and national criminal records check through the Florida Department of Law Enforcement (FDLE) and Federal Bureau of Investigation (FBI) and may include local criminal history checks through local law enforcement agencies. Employees will be retained in state and national RAP Back program, providing real-time arrest hit notifications. BENEFIT RECOVERY SCREENING Candidates applying to positions in the Economic Self Sufficiency Program will have a Benefit Recovery check completed to validate current or former government assistance case information before completing the hiring process. VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes,candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements.Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here . All documentation is due by the close of the vacancy announcement. Location TAMPA, FL, US, 33612 DAYTONA BEACH, FL, US, 32114 DAYTONA BEACH, FL, US, 32117 DAYTONA BEACH, FL, US, 32118 DAYTONA BEACH, FL, US, 32120 DAYTONA BEACH, FL, US, 32124 FORT LAUDERDALE, FL, US, 33301 FORT LAUDERDALE, FL, US, 33315 FORT PIERCE, FL, US, 32982 FORT PIERCE, FL, US, 34945 FORT PIERCE, FL, US, 34946 FORT PIERCE, FL, US, 34947 FORT PIERCE, FL, US, 34949 FORT PIERCE, FL, US, 34950 FORT PIERCE, FL, US, 34951 FORT PIERCE, FL, US, 34981 FORT PIERCE, FL, US, 34982 GAINESVILLE, FL, US, 32601 GAINESVILLE, FL, US, 32605 GAINESVILLE, FL, US, 32606 GAINESVILLE, FL, US, 32607 GAINESVILLE, FL, US, 32608 GAINESVILLE, FL, US, 32609 GAINESVILLE, FL, US, 32611 GAINESVILLE, FL, US, 32641 GAINESVILLE, FL, US, 32653 JACKSONVILLE, FL, US, 32202 JACKSONVILLE, FL, US, 32204 JACKSONVILLE, FL, US, 32205 JACKSONVILLE, FL, US, 32206 JACKSONVILLE, FL, US, 32208 JACKSONVILLE, FL, US, 32209 JACKSONVILLE, FL, US, 32210 JACKSONVILLE, FL, US, 32211 JACKSONVILLE, FL, US, 32212 JACKSONVILLE, FL, US, 32216 JACKSONVILLE, FL, US, 32218 JACKSONVILLE, FL, US, 32219 JACKSONVILLE, FL, US, 32221 JACKSONVILLE, FL, US, 32222 JACKSONVILLE, FL, US, 32224 JACKSONVILLE, FL, US, 32225 JACKSONVILLE, FL, US, 32226 JACKSONVILLE, FL, US, 32231 JACKSONVILLE, FL, US, 32244 JACKSONVILLE, FL, US, 32246 JACKSONVILLE, FL, US, 32250 JACKSONVILLE, FL, US, 32254 JACKSONVILLE, FL, US, 32256 JACKSONVILLE, FL, US, 32259 JACKSONVILLE, FL, US, 33207 KEY LARGO, FL, US, 33037 LAKELAND, FL, US, 33801 LAKELAND, FL, US, 33803 LAKELAND, FL, US, 33805 LAKELAND, FL, US, 33808 LAKELAND, FL, US, 33809 LAKELAND, FL, US, 33811 LAKELAND, FL, US, 33813 LAKELAND, FL, US, 33815 LAKELAND, FL, US, 34761 LARGO, FL, US, 33770 LARGO, FL, US, 33771 LARGO, FL, US, 33773 LARGO, FL, US, 33774 LARGO, FL, US, 33777 LARGO, FL, US, 33778 MIAMI, FL, US, 33055 MIAMI, FL, US, 33101 MIAMI, FL, US, 33122 MIAMI, FL, US, 33125 MIAMI, FL, US, 33126 MIAMI, FL, US, 33127 MIAMI, FL, US, 33128 MIAMI, FL, US, 33130 MIAMI, FL, US, 33131 MIAMI, FL, US, 33132 MIAMI, FL, US, 33134 MIAMI, FL, US, 33135 MIAMI, FL, US, 33136 MIAMI, FL, US, 33137 MIAMI, FL, US, 33138 MIAMI, FL, US, 33142 MIAMI, FL, US, 33144 MIAMI, FL, US, 33145 MIAMI, FL, US, 33147 MIAMI, FL, US, 33150 MIAMI, FL, US, 33155 MIAMI, FL, US, 33157 MIAMI, FL, US, 33160 MIAMI, FL, US, 33161 MIAMI, FL, US, 33162 MIAMI, FL, US, 33165 MIAMI, FL, US, 33166 MIAMI, FL, US, 33169 MIAMI, FL, US, 33172 MIAMI, FL, US, 33173 MIAMI, FL, US, 33174 MIAMI, FL, US, 33175 MIAMI, FL, US, 33176 MIAMI, FL, US, 33177 MIAMI, FL, US, 33178 MIAMI, FL, US, 33181 MIAMI, FL, US, 33183 MIAMI, FL, US, 33184 MIAMI, FL, US, 33186 MIAMI, FL, US, 33189 MIAMI, FL, US, 33194 MIAMI, FL, US, 33199 MIAMI, FL, US, 33256 MIAMI, FL, US, 33283 MIAMI BEACH, FL, US, 33139 MIAMI BEACH, FL, US, 33141 MIAMI BEACH, FL, US, 33162 MIAMI GARDENS, FL, US, 33056 MIAMI GARDENS, FL, US, 33169 MIAMI LAKES, FL, US, 33016 NORTH MIAMI, FL, US, 33161 NORTH MIAMI BEACH, FL, US, 33160 NORTH MIAMI BEACH, FL, US, 33179 ORLANDO, FL, US, 32801 ORLANDO, FL, US, 32803 ORLANDO, FL, US, 32804 ORLANDO, FL, US, 32805 ORLANDO, FL, US, 32806 ORLANDO, FL, US, 32807 ORLANDO, FL, US, 32808 ORLANDO, FL, US, 32809 ORLANDO, FL, US, 32810 ORLANDO, FL, US, 32811 ORLANDO, FL, US, 32812 ORLANDO, FL, US, 32814 ORLANDO, FL, US, 32818 ORLANDO, FL, US, 32819 ORLANDO, FL, US, 32821 ORLANDO, FL, US, 32822 ORLANDO, FL, US, 32824 ORLANDO, FL, US, 32825 ORLANDO, FL, US, 32826 ORLANDO, FL, US, 32827 ORLANDO, FL, US, 32831 ORLANDO, FL, US, 32833 ORLANDO, FL, US, 32835 PENSACOLA, FL, US, 32501 PENSACOLA, FL, US, 32502 PENSACOLA, FL, US, 32503 PENSACOLA, FL, US, 32504 PENSACOLA, FL, US, 32505 PENSACOLA, FL, US, 32506 PENSACOLA, FL, US, 32507 PENSACOLA, FL, US, 32508 PENSACOLA, FL, US, 32512 PENSACOLA, FL, US, 32514 PENSACOLA, FL, US, 32526 PENSACOLA, FL, US, 32534 FL, US, 32591 SOUTH MIAMI, FL, US, 33143 TALLAHASSEE, FL, US, 32301 TALLAHASSEE, FL, US, 32302 TALLAHASSEE, FL, US, 32303 TALLAHASSEE, FL, US, 32304 TALLAHASSEE, FL, US, 32305 TALLAHASSEE, FL, US, 32307 TALLAHASSEE, FL, US, 32308 TALLAHASSEE, FL, US, 32309 TALLAHASSEE, FL, US, 32310 TALLAHASSEE, FL, US, 32311 TALLAHASSEE, FL, US, 32312 TALLAHASSEE, FL, US, 32316 TALLAHASSEE, FL, US, 32317 TALLAHASSEE, FL, US, 32399 TAMPA, FL, US, 33602 TAMPA, FL, US, 33604 TAMPA, FL, US, 33605 TAMPA, FL, US, 33606 TAMPA, FL, US, 33607 TAMPA, FL, US, 33609 TAMPA, FL, US, 33610 TAMPA, FL, US, 33611 TAMPA, FL, US, 33613 TAMPA, FL, US, 33614 TAMPA, FL, US, 33615 TAMPA, FL, US, 33616 TAMPA, FL, US, 33617 TAMPA, FL, US, 33618 TAMPA, FL, US, 33619 TAMPA, FL, US, 33620 TAMPA, FL, US, 33625 TAMPA, FL, US, 33626 TAMPA, FL, US, 33634 TAMPA, FL, US, 33637 TAMPA, FL, US, 33672 TAMPA, FL, US, 33680 TAMPA, FL, US, 34748 WEST PALM BEACH, FL, US, 33401 WEST PALM BEACH, FL, US, 33405 WEST PALM BEACH, FL, US, 33406 WEST PALM BEACH, FL, US, 33407 WEST PALM BEACH, FL, US, 33409 WEST PALM BEACH, FL, US, 33410 WEST PALM BEACH, FL, US, 33411 WEST PALM BEACH, FL, US, 33412 WEST PALM BEACH, FL, US, 33413 WEST PALM BEACH, FL, US, 33415 WEST PALM BEACH, FL, US, 33417 WEST PALM BEACH, FL, US, 33418 WEST PALM BEACH, FL, US, 33426 WEST PALM BEACH, FL, US, 33460 For assistance, call the People First Service Center at View phone number on click.appcast.io Monday - Friday, 8:00 a.m. to 6:00 p.m., Eastern time. Pursuant to Florida Law, 110.211 F. S., the State of Florida is an EEO employer. #J-18808-Ljbffr My Florida Families