Armed Security Officer

Enhanced Security OfficerOPS Security Group is seeking professional and customer-service-focused Enhanced Security Officers for a people-facing security role. This position requires strong communication skills, professionalism, and the ability to handle high-interaction environments while maintaining safety and security standards and deescalation skills.ResponsibilitiesMonitor property and report suspicious activityRespond to emergencies and incidentsComplete daily activity logs and incident reportsDe-escalate conflicts and maintain a professional presencePerform additional security duties as assignedQualificationsValid Pennsylvania Act 235 certification requiredHigh School Diploma or GEDMinimum 3 years of customer service experience3 years of security, military or law enforcement experience is required.Strong communication and de-escalation skillsBasic computer knowledge (email, reports, Microsoft Office, etc.)Reliable transportationAbility to pass background check, drug screening, and OPS training requirementsPreferred ExperienceCandidates should meet at least one of the following:3 years of armed security experienceMilitary experienceLaw Enforcement ExperienceState or federally certified law enforcement academy trainingPhysical RequirementsAbility to stand and patrol for extended periodsAbility to lift up to 25 lbsAbility to wear a security uniformAbility to pass Physical Agility Test (PAT): 100-meter run in 66 seconds or less30 push-ups26 sit-upsAdditional InformationCPR/AED/First Aid/BLS training preferred or ability to obtainMust maintain a clean and professional appearanceCandidates cannot have previously worked at the Hope CenterOPS Security Group is an equal opportunity employer committed to professionalism, accountability, and servant leadership.Important Note About This Environment This is a high-stress, high-interaction environment working with individuals who may be experiencing trauma, emotional distress, or difficult situations. Candidates must be able to remain calm, professional, and emotionally controlled under pressure.This role is not suited for individuals who become easily overwhelmed in emotionally intense environments. Prior experience in shelters, behavioral health, healthcare security, customer service, or high-contact security environments is highly preferred. OPS Security Group