Marine Service Manager

Service Manager

About Journey’s End

Journey’s End Marina has been in Rockland, Maine for over 30 years. The parent company, O’Hara Corporation, has been in the maritime industry for over 100 years, operating fishing boats around the country. Starting in Boston as “Francis J. O’Hara and Son’s”.

In the 1990’s, the fishing industry declined on the East coast and the fishing boats moved west which left acres of waterfront property vacant. Fearing the loss of Rockland’s historic working waterfront O’Hara Corporation purchased the unused processing plants. This marked the beginning of a vision that has become Journey’s End Marina. A first-class marina, for all boating needs. Our clients travel from all over the world to store their boats and yachts with us!

Journeys End Marina is looking for an experienced Service Manager for a full-time year-round position. Successful candidates must be organized, have experience with service management and people skills. Able to operate in an environment where the customers want and expect quality work on a timely basis. Marine industry and boating experience are essential. Candidate must have an understanding of small boat handling and Microsoft office Suite experience is preferred.

This is a full-time, Salary, exempt position.

Education and Experience

• Highschool or GED diploma preferred but not required.
• Excellent verbal communication skills
• Computer skills required
• Knowledge of marine mechanical & electrical systems
• Passionate about having outstanding customer interactions.
• Must be authorized to work in the US.

Job Summary

• Meeting with supervisors to help manage and triage daily and seasonal workloads
• Provide clients with job updates, and scope of work challenges
• Work with ownership to devise best practices for safety
• Securing seasonal storage opportunities & prospective winter work
• Mitigate loss of production & complications through extensive client communications.
• Work well as part of a close-knit team.

Essential Functions

• Understand and follow instructions, directions, and safety rules in English.
• While performing the duties of this job, the employee is frequently required to sit, walk, talk and hear; handle, or operate objects, tools or controls; reach with hands and arms. The employee must occasionally climb or balance, stoop, kneel, crouch or crawl.
• Ability to lift/carry at least 50 pounds.

Benefits Offered

• Medical and dental insurance is offered to employees and qualified dependents, if elected.
• 401(k) employee contributions begin upon the first day of the month following 60 days of employment with employer match after one year of employment, if elected.
• Company paid life insurance
• Accrual based Paid Time Off (PTO)
• Direct Deposit
• Career advancement opportunities!

Journey’s End Marina (Subsidiary of O’Hara Corporation) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.