Restaurant Manager - Northshore

Restaurant Manager - Northshore

The Copper Cellar Family of Restaurants is looking to hire a Restaurant Manager for one of their Knoxville locations!

A Manager is a leader who plays an important role in the support and decision making for our restaurants. This individual is organized and displays excellent communication skills.

Primary Responsibilities:

• Establishes guest service and satisfaction as a priority through personal example
• Responds to guest complaints and resolves them in a way that ensures the guest will return again quickly and ensures that every guest leaves happy before leaving building
• Assists the management team with recruiting, retaining, training and developing both FOH/BOH staff who are enthusiastically dedicated to delivering the highest level of hospitality to the guest
• Assists management team in executing all plans to improve guests' restaurant experience and increase guest loyalty
• Assists management team in achieving targeted budgets, goals and objectives
• Assists management team in community involvement programs and marketing runs
• Assists management team to ensure the profitability of restaurant operations by operating within cost of goods and labor productivity guidelines without compromise to providing quality food and exceptional service
• Assists management team in controlling other direct operating expenses such as utilities, small-wares, etc., to minimize expense without adversely affecting operations
• Manages others work safely by being alert and taking action regarding safety hazards
• Ensures that all daily restaurant paperwork is completed accurately and on a timely basis including but not limited to: daily sheets, payroll, purchase orders, bank deposits, employment-related forms, etc.

Requirements:

• 2-5 years of casual dining, upscale casual dining or fine dining experience
• Strong leader with a positive attitude, enthusiasm and a passion for hospitality
• Excellent communication skills and a strong attention to detail
• Outstanding leadership skills with the ability to effectively communicate, train and develop your team

Copper Cellar Family of Restaurants