Bank Teller - Mableton GA (MGA)

Job Description

Job Description

Job Title: Bank Teller – Mableton, GA Job Description

This role focuses on providing members and prospective members with a comprehensive range of banking products and services, including depository accounts such as current, savings, certificate, IRA, revocable trust and estate accounts, as well as lending products and credit/debit cards. You will perform moderately complex platform banking functions under supervision, support the smooth running of branch operations, and offer guidance and training to less experienced team members to ensure an excellent customer experience.

• Analyse, research and resolve problems and discrepancies related to member accounts and loans, ensuring timely and accurate resolution.
• Assist members with submitting applications for consumer, mortgage and equity loans, overdraft protection and credit cards, providing clear explanations of terms and conditions.
• Counsel current and prospective members on available products and services, helping them select solutions that best meet their financial needs.
• Handle cash and other negotiable instruments accurately and securely, adhering to established policies and procedures.
• Identify opportunities to cross-sell and expand member use of products and services, contributing to increased product penetration.
• Perform a variety of platform banking functions, including opening and servicing accounts and processing transactions in line with branch standards.
• Provide assistance and informal training to level I team members, supporting their development and ensuring consistent service delivery.
• Understand and comply with federal and other regulations related to financial products and services, maintaining strict adherence to regulatory requirements.
• Assist with Branch Office vault opening, closing and balancing procedures when required, ensuring accurate reconciliation and security.
• Serve as a Branch Office and/or ATM vault custodian as needed, following all security and control protocols.
• Escort members to and from the branch in outdoor areas when necessary, ensuring a safe and welcoming experience.
• Perform other duties as assigned to support branch operations and member service.

• Proven customer service experience, ideally in a banking or financial services environment.
• Experience in an inbound call centre or similar high-volume customer contact setting.
• Strong banking and finance awareness, with the ability to understand and explain financial products and services.
• Accurate data entry skills with strong attention to detail.
• Proficiency in Microsoft Office applications for everyday administrative and reporting tasks.
• Ability to handle cash and negotiable instruments securely and accurately.
• Sound understanding of federal and other regulations relating to financial products and services, or the ability to learn and apply these quickly.
• Strong communication and interpersonal skills, with the ability to build rapport and trust with members.
• Problem-solving skills to research, analyse and resolve account and loan discrepancies.

• Experience supporting or mentoring junior team members in a customer-facing environment.
• Background in platform banking functions such as opening and servicing accounts.
• Familiarity with consumer, mortgage and equity loan processes, as well as overdraft protection and credit card products.
• Ability to identify cross-selling opportunities and promote additional products and services in a member-focused manner.
• Comfort working with branch vault and ATM procedures, including opening, closing and balancing activities.
• Capability to work both indoors and outdoors when escorting members to and from the branch.

You will join a supportive branch environment that values high-quality member service, teamwork and professional growth. The role offers exposure to a broad range of financial products and services, enabling you to develop your banking expertise while contributing to a trusted community-focused institution. You will work alongside colleagues who share a commitment to accuracy, regulatory compliance and member satisfaction, with opportunities to take on additional responsibilities and build your career in retail banking.

The role is based in a branch banking environment where you will interact directly with members at the counter and on the platform. You will use standard office technologies and Microsoft Office applications to process transactions, manage data and support daily operations. The position may involve spending time outdoors to escort members to and from the branch, so you should be comfortable working in varying weather conditions. The setting is professional, with established procedures for handling cash, negotiable instruments, and vault and ATM operations, and requires adherence to regulatory standards and branch security protocols.

This is a Contract position based out of Austell, GA.

The pay range for this position is $21.42 - $21.42/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Austell,GA.

This position is anticipated to close on Aug 28, 2026.

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.