Delivery & Customer Experience Specialist

Overview Join our team as a Delivery & Customer Experience Specialist, where you’ll deliver and set up furniture while creating a top-tier, white-glove customer experience. This role is key to ensuring every customer interaction ends on a high note. Benefits 401(k) 401(k) matching Dental insurance Employee discounts Health insurance Opportunity for advancement Paid time off Training & development Vision insurance What You’ll Do Deliver, assemble, and set up furniture in customers’ homes Provide professional, customer-focused service at every stop Load, unload, and handle merchandise safely Assist with showroom displays and store support tasks Support warehouse operations and inventory handling Maintain delivery vehicles and follow safety procedures Field collections What We’re Looking For Customer-focused, professional, and dependable Ability to lift 10–100+ lbs and work in a fast-paced environment Basic mechanical skills (furniture assembly) Valid driver’s license with a good driving record Strong communication and teamwork skills Basic computer skills (bilingual is a plus) Why It Matters You are the final touchpoint in the customer journey—your service directly impacts customer satisfaction, repeat business, and brand reputation. The above-listed are a few of the duties and responsibilities associated with this position and are not intended to be a comprehensive list of all duties. #J-18808-Ljbffr