District Operations Supervisor - Boiler Team

Overview Join the world's largest HVAC company, named by Forbes as one of America's Best-In-State Employers 2025! Daikin Applied is seeking an Operations Supervisor for our Boiler/Mechanical Service division. You will have the ability to make an impact and shape your career with a company that is passionate about growth. The support of an organization that believes it is vital to include and engage diverse people, perspectives, and ideas to achieve our best. Come be a part of an exciting journey at Daikin Applied, where innovation and excellence drive our every endeavour! Location Northern Virginia / DC Metro – Hybrid/Field Your Responsibilities Administer safety programs and ensure job‑site compliance, including training, documentation, audits, and reporting. Support service sales by assisting with quotations and estimates; review scopes of work, labour and material costs, assess profit risk, control job expenses, and provide feedback to the Operations Manager. Establish service and project timelines, coordinate schedules with customers, assign technicians, manage equipment and material orders, and secure all required customer sign‑offs. Provide leadership, supervision, and development for the boiler service technician team, including coaching, mentoring, and hands‑on training support. Oversee call‑in and transactional service quotes, ensuring timely pricing and proper technician assignment. Maintain regular communication with existing customers and build strong relationships to identify additional service, repair, and sales opportunities. Ensure preventive maintenance contract commitments and boiler inspections are completed on time, while supporting technician scheduling with the Service Coordinator. Work with technicians to generate pull‑through repair and service opportunities from field findings; oversee customer‑care initiatives, including Tech Tip programmes. Set technician goals and complete annual performance reviews on schedule. Coordinate technician training plans – including combustion, controls, hydronic systems, and electrical fundamentals – and report training plans and budgets to the Operations Manager. Partner with Service Sales and the Operations Manager to resolve customer issues, including participating in on‑site visits. Provide weekly reports on job status, revenue and warranty recovery to the Operations Manager. Monitor warehouse, truck and tool inventory; approve tool purchases as required. Provide technical guidance on boiler and hydronic system projects – assess needs quickly, recommend system configurations, and ensure compliance with ASME, NBIC and local boiler codes. Review technician repair scopes for accuracy and feasibility; assist with on‑site troubleshooting and field escalations when required. Manage overall division operations, including staffing, scheduling, performance oversight and ensuring compliance with safety standards and applicable mechanical/boiler codes. Your Qualifications Associate's degree or relevant experience paired with a technical/trade school certification in HVAC, boiler systems or mechanical trades. 2–4 years of people‑leadership experience in a commercial boiler service, mechanical service or related field‑service environment. Working knowledge of commercial boiler systems (fire‑tube, water‑tube, condensing, cast‑iron, steam and hot water), burners, combustion controls and hydronic piping systems. Familiarity with ASME SectionIV, NBIC inspection standards and jurisdictional boiler codes preferred. Strong organisational skills with the ability to manage multiple technicians, jobs and customer relationships simultaneously. Work visa sponsorship is not available for this position. The typical annual base salary for this position ranges from $101,000 to $140,600 in Maryland. The range displayed represents the pay range for all positions in the job grade to which this position belongs. Individual base pay will depend on a broad range of factors including your skills, qualifications, experience and location. If you're looking for an engaging career with growth opportunities in a supportive environment, you'll love a career at Daikin Applied! #J-18808-Ljbffr