General Maintenance Engineer | Class 3

Job Title: Maintenance Technician

The Omni Homestead Resort & Spa has been delighting vacationers - including 24 U.S. Presidents - for over 250 years. A recently completed $170 million dollar renovation restored the historic character to this Allegheny Mountain resort in Virginia. We are a four-season resort that boasts superb restaurant dining experiences, championship golf, spa, winter sports and numerous other activities ideal for families and corporate outings. The Omni Homestead Resort & Spa's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Homestead Resort & Spa may be your perfect match.

Overview:

To ensure a safe, efficient, well-maintained hotel environment while providing maintenance services to guests in a courteous, professional and engaging manner.

Responsibilities:

Assist hotel guests with any guest room maintenance issues (plumbing, lighting, electrical, painting, etc)

Perform preventative maintenance responsibilities on all guest rooms as assigned

Maintain all mechanical items in guest rooms and public areas.

Work as a team to keep the back of house areas and equipment in safe, good working order.

Clean all work areas after completing job.

Assists mechanics and external contractors in repairs of hotel property and equipment.

Completion of all assigned work orders and daily tasks.

Receive direction for house calls via radio.

Have a thorough understanding of Omni fire alarm procedures and other emergencies.

Have a thorough understanding of Omni Hotel rules and regulations.

Have a thorough understanding of OSHA rules and regulations.

Be familiar with all hotel amenities and hotel facilities

To be familiar with the inter-relationship between the different departments (to include PBX, Guest Services, Housekeeping, F&B outlets, Banquets, Sales, Engineering and Purchasing)

Maintain 4 - Star/4 Diamond Standards of guest service

Aid guests in locating other areas of the hotel (walk them to destination if possible)

Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions; complete safety training and certifications.

Follow all company policies and procedures; ensure clean uniform and professional personal appearance; maintain confidentiality of proprietary information; protect company assets.

Effectively operate computer, two-way radio, power and hand tools required to complete responsibilities.

Deliver personalized, memorable guest experiences by utilizing the Power of One

Perform other duties | special projects as assigned by Engineering Management

Qualifications:

Excellent customer service and problem-solving skills

Must possess painting, basic plumbing, basic electrical, minor carpentry, lighting and computer skills.

Maintain a professional business appearance, attitude, and performance

Prior building maintenance experience and/or relevant technical training

Walk, stand, climb, bend, reach over-head, squat and kneel for long periods at a time, as the position requires constant motion. Crawling for short periods of time.

Move, lift, carry and push items weighing up to 50-100lbs without assistance. Candidates must be able to utilize step stools and ladders effectively.

Must have a valid Virginia License

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.

Bretton Woods Ski Area