Manager, Automotive Services

Position Title Manager, Automotive Services Job Information STATUS: Full time DEPARTMENT: Automotive DIVISION: Academic Affairs CLASSIFICATION: Non-exempt UNION:

TOSSC

-AFT Local 604 REPORTS TO: Chair, Technical Department PLACEMENT: Grade 112 HIRING RANGE: $28.70 - $30.42 Hourly Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The student population at the college is diverse in ethnicity, gender, language, age and background. Joliet Junior College is an AA/EO employer and strongly encourages applications from candidates who would enhance the diversity of its staff. Position Summary To provide a wide variety of highly responsible and complex managerial duties requiring the exercise of a high level of discretion; to provide professional, effective and efficient customer service assistance to students, faculty, and college personnel, and support to the Automotive Service faculty. The role maintains automotive service shop and classroom equipment, assists instructors in the shop on an as‑needed basis, and supervises student workers. Considerable judgment, initiative, and independent action are required to establish or adapt work procedures to new situations. Work requires knowledge of the policies and procedures within the Department and College Systems. Essential Job Duties and Key Responsibilities Supervise automotive students in an instructional setting and allocate work orders for lab assignments in the automotive department. Operate and maintain the automotive service department, including assisting in the instruction of Automotive Service students; scheduling service work for laboratory assignments; purchasing parts, tools, and equipment at the direction of the instructional staff; hiring, training and supervising part‑time employees; overseeing the maintenance and cleanliness of the automotive facility and equipment; enforcing safety and housekeeping rules. Communicate with customers, vendors, students, and staff regarding vehicle service scheduling and repairs; complete required documents for parts and service operations. Oversee procurement, inventory and processing of parts to service vehicles. Maintain an inventory of tools and equipment for the Automotive Service Department. Maintain purchase and repair orders in computerized ledgers; maintain department records. Update and maintain service literature and information delivery systems. Supervise the maintenance and repair scheduling for designated campus vehicles in accordance with the educational requirements of the program. Maintain and enforce environmental policies related to the automotive facilities and oversee the storage and disposal of laboratory‑generated "special waste". Participate and support department and college goals and objectives. Minimum Qualifications Associate degree in Automotive Service Technology or a suitable combination of education and work experience. ASE Master Automotive Technician Certification; ASE Automotive Technician Certification considered in combination with suitable professional experience. Three (3) years of experience as an automotive technician or a related field. Strong interpersonal, management, and supervisory skills. Ability to operate and maintain an automotive service department, keep records, and communicate effectively with students, staff, and vendors. Knowledge of precision measuring instruments, hand and power tools, specialized automotive service equipment and current office equipment. Ability to establish and maintain cooperative and effective working relationships with other members of the college and community, displaying cultural competence as well as emotional intelligence. Demonstrated commitment to the college's core values of respect and inclusion, sustainability, integrity, collaboration, humor and well‑being, innovation and quality. Preferred Qualifications English and Spanish verbal and written communication proficiency. Demonstrated multicultural competence. Physical Demands Automotive Technology environment and physical demands. Ability to travel between campus locations and to and from community events. Equipment and/or Machines Used Standard Automotive Technology equipment. Working Conditions Duties performed indoors in the usual Automotive Technology environment and/or outdoor environment. Benefits Click on the link for information about JJC's Benefits: Technical Office Support Staff Council (TOSSC)-AFT Local 604 Full Time/Part Time Full time Union (If Applicable) TOSSC Scheduled Hours 40 #J-18808-Ljbffr Joliet Junior College