Chief Operating Officer Commercial Flooring

Job Description

Job Description

Overview

We are partnering with an established commercial flooring contractor to identify a COO/GM to lead its operations in Pittston, Pennsylvania, with oversight of a second location in Camp Hill, Pennsylvania. This is an onsite executive leadership role requiring periodic travel between locations, potentially including weekly visits to Camp Hill.

The organization generates approximately $15 million in annual revenue and specializes in commercial flooring projects, primarily serving healthcare, education, and senior living facilities.

The General Manager will oversee estimating, bidding, project management, financial performance, warehouse operations, and overall business execution. Working closely with ownership and an established operations team, this individual will be responsible for driving profitability, developing leadership, improving efficiency, and ensuring successful project delivery across both locations.

Key Responsibilities

• Provide overall operational leadership and management across both locations
• Oversee estimating, bidding, project pricing, and contract negotiations
• Review project estimates, scopes, subcontract agreements, and profitability expectations
• Lead and develop project managers, estimators, supervisors, and operational leadership
• Oversee commercial flooring projects from initial bidding through final completion
• Monitor project schedules, labor productivity, installation quality, and customer satisfaction
• Partner with operations managers on labor coordination, scheduling, warehouse operations, and logistics
• Review project budgets, work-in-progress reporting, job costing, and financial performance
• Identify budget overruns, operational inefficiencies, and opportunities to improve margins
• Collaborate with accounting on billing, accounts payable, receivables, and project financial reporting
• Maintain relationships with general contractors, subcontractors, installers, vendors, and key customers
• Support contract administration, project documentation, insurance requirements, and compliance
• Oversee warehouse, fleet, equipment, and material management through local operations leadership
• Establish operational processes, performance expectations, and accountability across departments
• Recruit, train, mentor, and evaluate key operational personnel
• Support union-related project requirements and prevailing-wage compliance where applicable
• Conduct jobsite visits and assist with resolving major project or installation challenges
• Work closely with ownership on business strategy, organizational development, and long-term growth

Ideal Background

• Significant leadership experience within commercial flooring contracting or a closely related construction specialty
• Strong understanding of commercial flooring estimating, bidding, installation, and project management
• Experience overseeing multiple departments, operational teams, and complex construction projects
• Proven ability to manage project profitability, job costing, budgets, and operational performance
• Experience leading project managers, estimators, field supervisors, and subcontractor relationships
• Strong knowledge of commercial construction contracts, project scheduling, and labor coordination
• Familiarity with healthcare, education, senior living, or similar commercial construction projects preferred
• Experience with construction management, estimating, accounting, and project tracking systems
• Strong financial acumen, leadership, communication, and problem-solving skills
• Comfortable working directly with ownership and taking accountability for overall business performance
• Ability to travel between Pittston and Camp Hill as needed

What We're Looking For

We are seeking an experienced commercial flooring or specialty construction leader who can take ownership of day-to-day business operations while providing strategic direction across the organization.

The ideal candidate combines hands-on knowledge of estimating, project management, and field operations with the financial discipline and leadership skills needed to manage a profitable contracting business. This individual should be comfortable making operational decisions, developing managers, improving processes, and maintaining strong relationships with customers and industry partners.

Compensation & Benefits

• Competitive compensation package
• Performance-based profit-sharing opportunity
• Medical, dental, and vision insurance
• Paid time off (PTO)
• Paid company holidays
• Sick leave
• Company-provided business expense support

Confidentiality

All inquiries and discussions will be handled with strict confidentiality.