Director Enterprise Project Management Office (EPMO) - Platform, Process & Insights

Job Overview Director, EPMO – Platform, Process & Insights is a senior enterprise leader responsible for shaping and sustaining the operational backbone of enterprise delivery, including platforms, processes, governance, insights, and change management. This role owns how the organization plans, governs, executes, adopts, and measures strategic work—ensuring enterprise initiatives are not only delivered, but successfully adopted and sustained. By combining disciplined delivery processes, modern platform stewardship, structured change management, and decision‑ready insights, this leader enables predictable execution, transparency, and value realization at scale. The role partners closely with Business, Technology, Finance, Risk, and Audit leaders and acts as a trusted advisor to senior executives. Key Responsibilities Insights, Analytics & Decision Enablement Own the enterprise portfolio and delivery insights strategy, including executive dashboards, scorecards, and performance analytics. Ensure leaders have trusted, decision‑ready data connecting delivery health, financials, capacity, risk, and outcomes. Drive continuous improvement in data quality, reporting standards, and analytical maturity. Platform Strategy & Product Ownership Provide executive oversight and strategic direction for core EPMO platforms, including portfolio management, agile execution, workflow automation, collaboration, and analytics tools. Set and govern platform roadmaps to ensure capabilities align with enterprise strategy, delivery maturity, and user needs. Ensure platforms operate as authoritative systems of record and are integrated, secure, and scalable. Enterprise Process & Governance Leadership Own and evolve enterprise portfolio, delivery lifecycle, and SDLC policies across Agile, Waterfall, and Hybrid methodologies. Establish and sustain right‑sized governance frameworks, ensuring consistency, compliance, and flexibility based on risk and complexity. Ensure ongoing audit readiness, including ownership of controls, evidence, and remediation for internal and external audits. Change Management & Adoption Leadership Own the enterprise change management framework for portfolio and delivery initiatives, including standards, artifacts, checkpoints, and governance expectations. Embed change and adoption planning into the delivery lifecycle, ensuring alignment between technical milestones, business readiness, and adoption outcomes. Partner with Business, Technology, HR, Communications, and Change practitioners to ensure stakeholder engagement, readiness, and sustainment for major initiatives. Ensure change impacts, risks, and adoption metrics are visible, measured, and actively managed alongside delivery performance. Reinforce accountability by clearly distinguishing framework ownership (PPI) from execution ownership (Business sponsors). Portfolio Performance & Outcome Management Influence portfolio prioritization, sequencing, and tradeoffs using fact‑based insights and scenario analysis. Ensure delivery health and execution performance are clearly linked to business value, financial outcomes, and strategic objectives. Proactively identify systemic risks and sponsor enterprise‑level improvements. Leadership & Operating Model Ownership Lead and develop a high‑performing Platform, Process & Insights leadership team, setting clear accountabilities and success measures. Define and maintain the PPI operating model, including intake, engagement, prioritization, and service expectations. Foster a culture of enterprise thinking, continuous improvement, and collaboration. Enterprise Partnership & Influence Act as a senior partner to Business, Technology, Finance, Risk, and Audit leaders. Shape executive discussions by distilling complex data into clear options, implications, and recommendations. Represent the EPMO in enterprise forums, steering committees, and governance bodies. Qualifications Knowledge, Skills, Abilities 10+ years of progressive leadership experience in enterprise portfolio management, PMO/EPMO, delivery governance, or large‑scale transformation. Proven experience owning enterprise processes, platform ecosystems, and governance frameworks. Strong executive presence with the ability to influence, challenge, and advise senior leaders. Deep understanding of portfolio management, delivery methodologies, financial governance, and performance measurement. Demonstrated success leading cross‑functional teams in highly matrixed environments. Enterprise mindset with strong strategic orientation. Data‑driven and outcome‑focused. Comfortable balancing rigor and speed. Collaborative, clear, and decisive communicator. Champion of continuous improvement and modern ways of working. Preferred Experience Experience with enterprise platforms such as Planview, Azure DevOps, Power BI, workflow automation tools, or similar ecosystems. Background supporting audit, risk, and regulatory environments. Experience driving analytics‑led decision making and delivery performance optimization. Compensation Pay Disclosure: Voya is committed to pay that’s fair and equitable, which means comparable pay for comparable roles and responsibilities. The below annual base salary range reflects the expected hiring range(s) for this position in the location(s) listed. In addition to base salary, Voya offers incentive opportunities (i.e., annual cash incentives, sales incentives, and/or long‑term incentives) based on the role to reward the achievement of annual performance objectives. Actual compensation offered may vary from the posted salary range based upon the candidate’s geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. Salaries for part‑time roles will be prorated based upon the agreed upon number of hours to be regularly worked. $130,970 - $180,000 USD Benefits Health, dental, vision and life insurance plans 401(k) Savings plan – with generous company matching contributions (up to 6%) Voya Retirement Plan – employer paid cash balance retirement plan (4%) Tuition reimbursement up to $5,250/year Paid time off – including 20 days paid time off, nine paid company holidays and a flexible Diversity Celebration Day Paid volunteer time — 40 hours per calendar year Equal Employment Opportunity Voya Financial is an equal‑opportunity employer. Voya Financial provides equal opportunity to qualified individuals regardless of race, color, sex, national origin, citizenship status, religion, age, disability, veteran status, creed, marital status, sexual orientation, gender identity, genetic information, or any other status protected by state or local law. Voya is committed to the inclusion of all qualified individuals. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, up to reasonable, please reference resources for applicants with disabilities. #J-18808-Ljbffr Voya Financial, Inc.