Assistant Manager

At Marco’s, quality isn’t negotiable. We make our dough fresh in store every day, use our signature sauce, and top every pizza with a special three‑cheese blend. Just as important, we live by people‑first values. We believe in hospitality always, supporting our team members, and giving back to our communities. Joining Marco’s means being part of a family that values quality, integrity, and community while creating memorable guest experiences every day. As we continue to grow, we are seeking an Assistant Manager to help lead our team and contribute to the ongoing success of our brand. We’re looking for someone who: Is friendly and genuinely cares about the happiness of others Takes accountability for their actions and takes pride in their work Has a can‑do attitude and asks “what else can I do?” Is a good teammate who provides—and values—honest feedback Has a passion for making great guest experiences Sound like you? Check out the responsibilities and requirements below and then fill out an application! Position Summary The Assistant Manager supports the General Manager by overseeing day‑to‑day operations, supervising team members, and ensuring excellence in guest service, product quality, safety, sanitation, maintenance, and cash handling. This role requires thorough knowledge of Marco’s procedures for each position and the business overall. Assistant Managers are trained in all areas of restaurant management and, with strong performance, have opportunities for career advancement within the Marco’s brand. Essential Duties and Responsibilities Leads crew members and directs all daily operations in the absence of the General Manager, including supervising and training employees, opening and closing the store, ensuring all food preparation is complete, managing employee breaks and shift changes. Motivates and coaches crew members and assists in training new crew members. Excels in performing all crew member tasks: makeline, cut table, monitoring the ovens, packaging of products, quality check and order accuracy, and guest relations. Follows Marco’s procedures for preparing dough, sauce, and toppings, and correctly making all Marco’s products. Operates all machinery in accordance with Marco’s safety requirements and all applicable state and federal laws. Maintains cleanliness of the store. Works as a team player to support other employees in completing their tasks. May assist the General Manager with day‑to‑day operations, including scheduling, ordering, and team development. Ensures compliance with the Occupational Safety and Health Act, local health and safety codes, and company safety and security policies. Ensures the restaurant follows the preventative maintenance program regarding facility, equipment, and grounds maintenance. May assist the General Manager in recruiting, interviewing, and hiring crew members. Maintains fast, accurate, and outstanding service, ensuring an excellent guest experience and consistent product quality. Completes all other duties as assigned. The essential duties and responsibilities described above are not a comprehensive list. Additional tasks may be assigned to the employee from time to time; or the scope of the job may change as required by business demands. Education and/or Work Experience Requirements Required High school diploma or equivalent Must be at least 18 years of age Valid driver’s license Preferred ServSafe certified Physical Requirement(s) Must be able to stand for long periods of time (10 hours) on any given day. Must be able to lift a minimum of 50 lbs. Critical Competencies Maintain compliance with all corporate‑mandated training certification requirements. Maintain a positive, can‑do attitude and demeanor conducive to a 5‑star guest experience. Maintain compliance with all company, store, federal, state, and local policies, procedures, laws, and ordinances as required. Maintain a just‑opened store and personal appearance—unless actively making a product, all employees should be cleaning all the time. Advocate and demonstrate Marco’s cultural beliefs on a daily basis. Avoid use of personal electronic devices while on the clock. Demonstrate teamwork and a sense of urgency. Abide by all policies as set forth in the Marco’s Handbook and the Marco’s Manuals. Benefits Of Joining Marco’s Team Opportunities for career growth and advancement within Marco’s Pizza Up to $5,250 tuition assistance through Bellevue and DeVry University Benefits—Medical, Dental, Vision, Voluntary life, 401(k), and Paid Time Off (PTO) Benefits vary based on hours worked Training and development programs to help you succeed A fun, supportive, and team‑oriented work environment Employee Assistance Program (EAP), wellness initiatives, and employee discounts Marco’s slice of support—a team‑funded program that provides financial help to team members facing unexpected hardships or emergencies, showing how our family supports one another. At Marco’s, we’re not just building great pizzas, we’re building great careers. Grow your future with a brand that values excellence in every role! #J-18808-Ljbffr