Inventory Specialist, Fulfillment Center

Job Summary:

Responsible for executing, monitoring, and training inventory best practices and standard operating procedures for the entire facility/pharmacy. Supports pharmacy inventory management activities, including receiving, counting, ordering, and facilitating returns. Validates and ensures accuracy of inventory items.

Reviews and coordinates the proper use of reports and system applications, which have an impact on the accuracy of pharmacy inventory on-hand balances and pricing. Responsible for executing and maintaining pharmacy asset protection techniques, and filing claims for warehouse and vendor overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods including prescription drugs. Handles counting and ordering of site consumables for the facility.

Job Responsibilities

1. Validates process adherence within facility and partners to create and maintain Standard Operating Procedures (SOPs). Coordinates inventory activities in collaboration with Pharmacist in-charge (PIC), Site Director, and senior leaders.
2. Educates team members on warehouse and vendor inventory management processes including but not limited to creating, reviewing, and receiving orders; processing inter-store orders in a timely and accurate manner. Serves as a liaison between management and non-management team members by educating and developing other capabilities with inventory systems.
3. Ensures all deliveries are scanned-in, including common carrier deliveries. Takes the appropriate action marking delivery as received if the product was physically delivered, contacting vendor for past undelivered scheduled receipts, and opening tickets as needed to correct inaccurate orders.
4. Under supervision, verifies all pharmacy shipments are posted for products physically received at the Central Fulfillment site. Completes pharmacy inventory activities including but not limited to pharmacy recalls following Pharmacy Hazardous Waste Policy, vendor returns, non-controlled, and damaged salvage returns. Facilitates excess inventory returns or inter-store pharmacy transfers/returns where applicable for pharmacy items. Verifies posting of all pharmacy/prescription claims, maintains accurate inventory counts and accuracy of on-hand quantities in pharmacy cycle counts. Maintains the accuracy of on-hand quantities including but not limited to basic departments, stockroom, overstock locations.
5. Manages consumables process to ensure all item availability for site. Completes On-Shelf Availability (OSA) end-to-end process including warehouse and direct delivery for planogrammed areas, executing disposals, call-ins, and vendor returns before expiration, completes counts regularly.
6. Responsible for supporting pharmacy ordering by ordering expense items. Monitors pharmacy manual orders to identify excess orders. Maintains consigned inventory and orders as required.
7. Ensures all designated pull and quarantine item on-hands are updated and placed in the designated holding area.
8. Helps to prepare for physical inventory and supports the physical inventory day activities, including but not limited to preparing floor, and pharmacy for inventory and auditing the third-party team on the day of inventory.
9. Ensures the facility maintains inventory compliance with state and local laws regarding regulated products.
10. Assists in the maintenance of inventory records, including receiving and posting of all products received at the store in all inventory systems as needed. Organizes files and retains all invoices/receipts/return authorizations necessary for all inventory activities.
11. Assists and coaches Fulfillment site team on all package delivery activities, including scanning in and out of packages, completing all daily inventory functions and, package returns at Walgreens.
12. Supports keeping all counters and shelves clean and well stocked.
13. Knowledgeable of all systems and equipment.
14. Completes and/or verifies postings of all pharmacy warehouse orders, secondary vendor orders, performing any necessary tote audits and accurately reporting any shortages or damaged product. Completes any additional activities and other tasks as assigned.
15. Complies with all company policies and procedures; maintains respectful relationships with coworkers.
16. Attends company-based trainings for continuous development and completes all e-learning modules including safety training requirements.
17. Obtains and maintains a valid pharmacy technician registration/license/certification if required by the state.

About Walgreens
Founded in 1901, Walgreens ( has a storied heritage of caring for communities for generations, and proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico, and leading omni channel platforms. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for retail pharmacy and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities.

Walgreens is the flagship U.S. brand of Walgreens Boots Alliance, Inc. (Nasdaq WBA), an integrated healthcare, pharmacy and retail leader. Its retail locations are a critical point of access and convenience in thousands of communities, with Walgreens pharmacists playing a greater role as part of the healthcare system and patients’ care teams than ever before. Walgreens Specialty Pharmacy provides critical care and pharmacy services to millions of patients with rare disease states and complex, chronic conditions.

The actual salary an employee can expect to receive, plus bonus pursuant to the terms of any bonus plan if applicable, will depend on experience, seniority, geographic location, and other factors permitted by law. To review benefits, please visit jobs.walgreens.com/benefits More Company information is available at

Minimum Requirements

• High School Diploma/GED and at least 4 years of diagnostics/analytics in an inventory management or relevant field.
• Must be fluent in reading, writing, and speaking English.
• Must have a willingness to work a flexible schedule, including evening and weekend hours.
• Experience in identifying operational issues and recommending and implementing strategies to resolve problems. Experience in performing diagnostics and analytical tasks.
• Intermediate level skill in Microsoft Office Suite (MS Word, PowerPoint, Excel). Intermediate level keyboarding skills (at least 30 WPM, touch typing, formatting documents, 10-key numeric pad).