Barista

Bethesda BaristaJob Summary: To provide customers with outstanding customer service, prepare and serve hot and cold beverages along with food menu items. Serving customers and providing excellent service while maintaining an enjoyable and exciting atmosphere.Job RelationshipsReports to: Café ManagerInterrelationships with: Café team, Nursing, Activities, Business Office, Social Services, Maintenance, Laundry, Residents and Resident's families, Volunteers, VendersExternal Contacts: Visitors, delivery personsHours of WorkEvening shift, casual position.Dress CodePer Cafe Policy and ProcedureEssential Requirements of WorkExperiencePrevious Cafe service experience desirablePrevious long-term care experience desirablePersonalMust be able to reach EnglishWrite and perform mathematical formulationsMust be willing to learnMust be able to follow directions and perform assigned tasks, be self-motivatedMust be in good physical and mental healthMust be able to work cooperatively with others in a proximity and teamwork capabilityMust have efficient time management skillsAbility to complete assigned duties in required timeJob KnowledgeKnowledge and ability to operate and maintain upkeep of large and small equipmentUnderstanding of daily menu requirements and personal diet requirementsUnderstanding of sanitation and safety requirementsKnowledge, Skills and Ability for Full PerformancePlan work schedule for the day based upon the menu and cleaning schedule.Meet time schedulesMust be able to work with and secure the cooperation of fellow Café employeesMust work with customers showing care and empathyMust be self-motivated in the absence of the Café ManagerMust be knowledgeable in weights and measuresMust be knowledgeable in the storage of food productsMust be understanding of sanitation and safety measures to meet state and federal regulationsMust have the capacity to operate commercial equipmentMust be in good physical and mental healthPhysical Demands of the JobOccasionally lifting to 20lbsExposed to temperature extremes in kitchen and storage areasWill receive education regarding safe work habits due to exposure to cuts, burns, falls, and liftingStand, stoop, bend, and walk during all of scheduled shiftAbility to work with detergents, chemicals and ware washing assignmentsMental Demands of the JobMaintain mental alertness in order to accurately follow menus while managing time regulationsQuality Performance Results InMeeting the mission statement of the Café Department, which is serving residents nutritious meals that have a nice appearance and prepared with individual thoughtfulnessResidents are well nourished, happy and healthyMeeting or exceeding all state and federal requirementsEffect of ErrorPoor food and sanitation practices could cause food borne illnessesIf quality of prepared food is poor, income goes down due to decline in customersDissatisfaction among customers, residents and familiesPrinciple Job ResponsibilitiesResponsibility: Ensure proper sanitation and safety measures are followed at all times.Follows sanitation and safety techniques in operation and cleaning of all equipment.Uses proper sanitation and safety procedures during workday.Responsibility: Participate positively and with a smile in the timely and accurate and attractive service of meals to residents and other customers.Take order according to customers likeness.Prepare and dish up sandwiches, salads, beverages, and condiments such as coffee and or tea.Prepare customer order in a timely manner.Assist in service of serving meals and cleaning up.May assist in receiving and storage of food suppliesResponsibility: Wash dishes on a timely basis meeting or exceeding all state and federal requirements.Washes dishes following mealsWashes pots and pans during shiftMonitor dishwasher temperatures, procedures and performanceResponsibility: MiscellaneousComplies with all facility policiesFollows through on resident's rightsAttends in-service and all necessary trainingWorks to meet the goals of the facility with enthusiasm and spirit of cooperation and integrity