Associate Director, Clinical Operations Site Engagement Lead

The Associate Director Site Engagement Lead is responsible for developing and executing a strategic cross-functional engagement approach for assigned clinical programs and studies.

Work Environment:

*** This is a hybrid position with a minimum of 3 days onsite required on a weekly basis. Relocation and mobility assistance are not provided.

The role serves as a voice for clinical sites within CSL ensuring that site perspectives operational realities and external intelligence are translated into actionable insights that improve study feasibility site selection recruitment retention study execution and the overall site experience.

Working in close collaboration with Clinical Development Clinical Trial Management Site Management Feasibility Start-up Medical Affairs and other functions the Associate Director Site Engagement Lead builds trusted relationships with investigators and institutions while driving internal alignment informed decision-making and continuous improvement.

The role requires an individual who can operate strategically while remaining close to operational realities influence without direct authority constructively challenge established approaches and translate insights into meaningful and measurable outcomes.

Key Responsibilities:

Strategic Engagement & Study Leadership

• Develop own and continuously refine the engagement strategy for assigned programs and studies aligned with program objectives and the broader CSL clinical development strategy.
• Establish and lead a cross-functional program/study-specific Engagement Team aligning stakeholders on engagement priorities objectives activities and expected outcomes.
• Develop and drive proactive purposeful and actionable engagement plans across the full study lifecycle from protocol concept and feasibility through study execution and close-out.
• Serve as the strategic voice of the site within CSL bringing site perspectives operational realities and external intelligence into study and program decision-making.
• Translate site feedback operational data and external intelligence into actionable insights and recommendations that inform feasibility site selection recruitment retention study execution and site experience.
• Use site intelligence to identify risks barriers and opportunities early and constructively challenge assumptions processes and approaches where they may affect feasibility site burden quality timelines or study delivery.
• Align and influence stakeholders across functions and geographies to ensure site engagement priorities are embedded in study decisions and translated into action.
• Ensure site engagement is coordinated and consistent across CSL functions providing sites with a seamless experience throughout the study lifecycle.
• Identify and drive opportunities to simplify processes reduce unnecessary site burden strengthen communication and improve quality efficiency timelines and cost.
• Capture and share lessons learned and site insights to strengthen future study planning execution and engagement approaches.

Site Relationships & External Engagement

• Build and maintain strong trusted relationships with key institutions investigators and partner sites positioning CSL as a responsive collaborative and valued partner.
• Develop a deep understanding of investigator and site needs capabilities challenges and expectations across therapeutic areas geographies and healthcare systems.
• Engage proactively with sites to understand emerging operational trends barriers opportunities and external developments that may influence clinical trial delivery.
• Establish effective and sustainable feedback mechanisms and communication pathways between sites and CSL ensuring relevant insights are captured connected to the right stakeholders and acted upon.
• Use external relationships and site intelligence to identify opportunities for improving study feasibility site experience recruitment retention and execution.
• Champion the site perspective while balancing the needs of investigators study teams patients and the broader business to deliver meaningful and sustainable outcomes.

Minimum Qualifications:

• Advanced degree in life sciences pharmacy medicine or a related health/scientific discipline. PhD PharmD MD or equivalent advanced degree preferred.
• 10 years of relevant experience in clinical research clinical operations medical affairs site engagement or a related discipline with significant experience in global clinical development.
• Demonstrated experience working across the clinical trial lifecycle with a strong understanding of the operational realities of clinical trial delivery.
• Significant experience working in a sponsor or CRO environment ideally including experience within a pharmaceutical or biotechnology sponsor organization.
• Experience working internationally and across multiple geographies and cultures.
• Demonstrated ability to lead cross-functional teams and drive outcomes through influence rather than direct authority.
• Strong ability to analyze complex qualitative and quantitative information identify meaningful patterns and insights and translate them into clear recommendations for senior stakeholders.
• Excellent communication presentation relationship-building and stakeholder-management skills.
• Strong proficiency in PowerPoint and Excel.
• Willingness and ability to travel regionally and internationally up to approximately 30%

Preferred

• International Clinical Trial Management experience ideally 4 years
• Experience in a fully outsourced or hybrid clinical trial operating model
• Previous CRA experience
• Experience in Clinical Development Clinical Operations Medical Affairs MSL Feasibility Site Management or related functions
• Experience with Power BI Smartsheet or similar data visualization analytics and workflow-management tools
• Experience engaging with investigators academic institutions research networks or other clinical research stakeholders at a strategic level

Leadership Capabilities:

The successful candidate will demonstrate:

• Strategic thinking: Ability to see the bigger picture connect information across functions and geographies and translate strategy into practical action.
• Influence and leadership: Ability to build alignment challenge constructively and drive outcomes without relying on formal authority.
• External orientation: Genuine curiosity about the experience and needs of investigators and clinical research sites with the ability to build trusted and productive relationships.
• Analytical thinking: Ability to combine data site feedback external intelligence and operational experience to identify trends risks and opportunities and translate them into actionable insights.
• Execution focus: Tenacious high-energy approach to turning recommendations into decisions actions and measurable outcomes.
• Cross-cultural collaboration: Proven ability to build productive partnerships across diverse cultures functions and geographies.
• Problem solving: Creative and pragmatic approach to solving complex problems in a dynamic environment.
• Credibility and integrity: Builds trust through sound judgment transparency follow-through and a willingness to put program and study objectives first.
• Continuous improvement mindset: Consistently looks for opportunities to improve quality simplify processes reduce site burden and enhance the clinical trial experience.

What Success Looks Like

Success in this role will be reflected in the ability to:

• Establish trusted productive and mutually valuable relationships with investigators institutions and clinical research sites.
• Ensure site perspectives and intelligence are consistently represented in CSL decision-making and meaningfully influence study strategy and execution.
• Identify emerging site-related risks barriers and opportunities early and mobilize the right stakeholders to address them.
• Drive strong cross-functional alignment and consistent execution of site engagement priorities across functions and geographies.
• Generate actionable insights that contribute to improved feasibility site selection recruitment retention and study execution.
• Improve the consistency quality and effectiveness of interactions between CSL and clinical research sites.
• Reduce unnecessary site burden and improve the overall site experience through practical measurable improvements.
• Contribute to measurable improvements in study quality timelines efficiency and cost.
• Strengthen CSLs reputation as a trusted responsive and collaborative partner to clinical research sites and investigators.

The expected base salary range for this position at hiring is $186000 - $220000/yr. Please note this salary range reflects the minimum and maximum base pay that CSL expects to pay for this position at the Waltham MA USA work location at the time of this posting. Individual base salary for a successful candidate is determined by qualifications skill level experience competencies and other relevant addition to base salary total compensation for this role may also include incentive compensation and equity.

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About CSL Behring

CSL Behring is a global biotherapeutics leader driven by our promise to save lives. Focused on serving patients needs by using the latest technologies we discover develop and deliver innovative therapies for people living with conditions in the immunology hematology cardiovascular and metabolic respiratory and transplant therapeutic areas. We use three strategic scientific platforms of plasma fractionation recombinant protein technology and cell and gene therapy to support continued innovation and continually refine ways in which products can address unmet medical needs and help patients lead full lives.

CSL Behring operates one of the worlds largest plasma collection networks CSL Plasma. Our parent company CSL headquartered in Melbourne Australia employs 32000 people and delivers its lifesaving therapies to people in more than 100 countries.

To learn more about CSL CSL Behring CSL Seqirus and CSL Vifor visit and CSL Plasma at Benefits

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To learn more about inclusion and belonging visit Opportunity Employer

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