Museum Experience Associate - Part Time

Job Details Level: Entry Job Location: DALLAS, TX 75202 Salary Range: $17.10 - $17.10 Hourly Museum Experience Associate Department: Advancement Reports To: Museum Experience Manager FLSA Status: Part-Time/Non-Exempt Summary The Museum Experience Associate helps ensure that our visitors have the highest quality Museum experience. Job Duties Serve as a front-facing representative of the Museum and provide excellent customer service Welcome and orient, and organize visitors upon their arrival Receive and process ticket purchases via PatronManager (POS system) Facilitate Dimensions in Testimony experience Comply with all the Museum’s cash handling, financial accounting, and financial reporting policies and procedures Promote Museum membership and assist with visitor enrollment Answer phone, screen, and forward calls, take phone messages, and provide general information regarding the Museum, directions, exhibitions/events, and programs Foster an environment of teamwork and commitment to the Museum’s mission Perform other duties, tasks, projects, and responsibilities as needed Qualifications Availability for weekday and weekend shifts Associate or bachelor's degree preferred, and/or pursuing a higher education degree Minimum 1 year preferred of recent cash handling and customer service experience in retail environment Proficiency with Microsoft Excel, Outlook, and Patron Manager or other POS Strong verbal communication skills and ability to communicate in English; fluency in Spanish highly preferred Ability to professionally interact with Museum Board and staff, donors, and external constituents Excellent interpersonal skills Ability to perform detail-oriented work Physical Requirements Ability to stand and walk for extended periods, including climbing stairs as needed Competencies Judgement/Decision Making Customer Focus Communication – Oral and Written Integrity Organization/Planning Initiative Business Literacy Collaboration/Teamwork Dallas Holocaust and Human Rights Museum Core Values Respect: We treat everyone with dignity and respect. Empathy: We understand that people have varied experiences of struggle and triumph and we treat everyone with compassion. Inclusivity: We value people's differences and strive to make the Museum accessible to all. Excellence: We work to perform at the highest possible level in everything we do. Integrity: We act ethically and transparently. Courage: We are Upstanders. The Dallas Holocaust and Human Rights Museum is an equal opportunity employer, we value and strongly encourage a diverse environment. #J-18808-Ljbffr Dallas Holocaust Museum