Client Service Associate
Jackson Hewitt - 2861
Benefits:
Opportunity for advancement
Wellness resources
401(k)
401(k) matching
Company parties
Employee discounts
Flexible schedule
We are looking for someone who thrives in a welcoming, customer service-oriented environment with excellent communication skills . If you enjoy building strong relationships with clients, then look no further and apply today! Join our team as a Client Service Associate and be the friendly face for all those who visit our offices, ensuring exceptional client experiences and providing essential support. In this role, you will actively engage with clients, confirm appointments, follow up with past and potential clients, preparing tax returns, distribute marketing materials, and keep clients engaged during wait times. Join our team and make a positive impact on our clients' journey with us! As part of our tax team you will learn how to answer questions about taxes, how to prepare taxes and how to walk clients through various stages of the tax interview process. No matter your work background or experience level, we welcome you to apply ! Perks:
Include all health or wellness benefits offered
Corporate discount program
Opportunities for advancement within the organization or as a tax pro
Free tax preparation training and PTIN registration
Free continuing tax education
Enrolled Agent materials and testing reimbursement
Discounted Friends and Family tax returns (terms apply)
What you need:
Strong interpersonal and communication skills
Experience in a fast-paced retail environment
Basic computer proficiency and ability to troubleshoot
Prior customer service or sales experience preferred, but not required
Willingness to learn and grow in a customer-focused role If you're looking for a rewarding opportunity to learn new skills and make an impact, apply today!
Vacancy posted 9 hours ago
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