Front Desk Agent | Daytona Speedway Fairfield Inn

Job TitleFront Desk AgentJob DescriptionBe available to work a flexible schedule, including weekends, holidays, and varied shifts. Handle guest complaints ensuring guest satisfaction. Process all check-ins and check-outs according to established hotel requirements. Adhere to payment, cash handling and credit policies/procedures. Generate, print, and distribute daily reports to designated departments/personnel. Resolve discrepancies on the room status report with Housekeeping. Other duties as assigned.ResponsibilitiesProvide superior guest services including check-in/check-out hotel guests courteously and efficiently; process all payments according to established hotel requirements; Provide information and services to any guest or visitor in a friendly, professional manner.QualificationsHigh school graduate or equivalent. Minimum one year customer service experience; previous hotel experience preferred. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. Computer experience preferred. Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele.About the TeamShaner Hotels has an exciting opportunity at our 105-room Fairfield Inn Daytona Beach! Located in the vibrant ONE DAYTONA entertainment district, our hotel offers a truly unique hospitality experience in the heart of one of Florida's most iconic destinations. Celebrating the area's rich racing heritage, our Fairfield Inn features distinctive raceway-inspired décor, including artwork and photography displays that showcase the history and excitement of Daytona International Speedway. Guests enjoy a memorable stay surrounded by the energy of shopping, dining, entertainment, and world-famous events just steps away. Our spacious guest rooms and suites are thoughtfully designed for comfort and convenience, each featuring a microwave and refrigerator. Additional amenities include a welcoming lobby bar, complimentary hot breakfast, outdoor pool, fitness center, complimentary Wi-Fi, and the trusted service experience associated with the Fairfield by Marriott brand. If you're passionate about hospitality and creating exceptional guest experiences, Fairfield Inn Daytona Beach offers an outstanding opportunity to grow your career with Shaner Hotels. Join a team that values excellence, teamwork, and professional development while being part of the excitement of one of Florida's most dynamic destinations.About UsShaner Hotel Group Shaner Hotels is one of the hospitality industry's leading award-winning hotel owner-operators and management companies. Our growing portfolio includes more than 70 full-service, select-service, extended-stay, and resort properties, representing over 8,000 guest rooms across 14 states and three countries. We proudly partner with many of the world's most recognized hospitality brands, as well as distinctive independent hotels, delivering exceptional guest experiences and operational excellence across every property. Beyond hotel management, Shaner Hotels provides a comprehensive range of hospitality services for investors, hotel owners, and brand partners, including hotel development, design and construction, revenue management, e-commerce, sales and marketing, human resources, accounting, and operational support. Whether you're joining one of our hotels or our corporate team, you'll become part of an organization committed to innovation, professional growth, and delivering outstanding hospitality. At Shaner Hotels, we invest in our people and provide opportunities to build rewarding careers across every area of the hospitality industry.Job InfoJob Identification 236875 Locations 1820 Checkered Flag Blvd, Daytona Beach, FL, 32114, US (On-site) Full Time or Part Time Part-Time Brands Fairfield Inn & Suites Job Category Front Desk