Global Account Director

Job Title

Essential Job Functions

A client-facing role that develops the business relationship

Account mapping, business unit breakdown (touchpoints to align regional/global team)

Run QBRs & ensure they are adequately prepared for

Ensure each Crane Worldwide office servicing the account understands the SOPs and executes accordingly

Report Monitoring, Analysis, and Distribution (responsible/accountable)

Conduct Performance management for reporting team

Regular Market Analysis and Industry Awareness to maintain knowledge

Drive collaborative efforts internally by supporting and sharing best practices in the following key areas:

Client Reviews

Strategic Business Plan

Value-add Programs

Process Improvements

Tender Management

Technology Solutions

Lead and review impact and coverage to identify service and opportunity gaps.

Direct account monitoring activities by the team to ensure timely payment and collection

Create and implement business development plans with short-term and long-term business objectives to be achieved globally.

Other duties as assigned

Skills & Competencies

Strong written and verbal communication skills

Strong leadership skills

Excellent presentation and interpersonal skills

Thorough knowledge of transportation industry logistics and freight forwarding

Thorough knowledge of successful sales techniques

Strong computer skills, including Microsoft Office suite

Detail-oriented, able to multitask and meet deadlines

Self-motivated, able to work in a team and independently

Good analytical and program management skills; ability to define, develop and document business processes and procedures

Vital customer service, problem-solving, and interpersonal skills

Internal/external sales skills

Troubleshooting and problem-resolution skills

Qualifications

Bachelor's Degree

Minimum of 7 years of related experience in sales or account management or operations experience in freight forwarding, logistics, or transportation

Minimum of 5 years of management experience

Experience with CRM systems

Minimum Requirements

Must be eligible to work in the United States for any company in an ongoing capacity without company sponsorship

Must be able to perform the physical requirements of the position

California required disclosure: Salary range for this position is between USD 100,000 - 145,000 annually.

Why Should You Work for Crane?

At Crane, we believe in providing our employees with excellent benefits at a Great Place to Work.

We offer:

Quarterly Incentive Plan

136 hours of Paid Time Off which equals 17 days for the year, that can be used for Sick Time or for Personal Use

Excellent Medical, Dental and Vision benefits

Tuition Reimbursement for education related to your job

Employee Referral Bonuses

Employee Recognition and Rewards Program

Paid Volunteer Time to support a cause that is close to your heart and contributes to our communities

Employee Discounts

Wellness Incentives that can go up to $100 per year for completing challenges, in addition to a discount on contribution rates

Come join the leader in logistics and take your career in the right direction.

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

We maintain a drug-free workplace and perform pre-employment substance abuse testing.

This position requires the final candidate to successfully pass an E-Verify Check.

Company benefits are contingent upon meeting eligibility requirements and plan conditions.