Guest Service Agent
HHM Hospitality
Overview Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales Coordinator – Front Office Manager or Sales Manager Your Focus Immediately greet guests and offer to assist with their needs. Register and assign guests to hotel rooms. Establish methods of payment and verify credit. Make and confirm reservations. Compute bills, collect payments, and make change for guests. Transmit and receive messages, using telephones or the PMS system. Respond to guest requests in a timely manner. Receive and resolve guest complaints, elevating to supervisor if necessary. Secure guests' valuables in hotel safe or safe-deposit boxes, if not available in guest rooms. Perform bookkeeping activities, such as balancing accounts and conducting audits. Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards. Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods. Ensure overall guest satisfaction. Perform other duties as requested by management. Your Background and Skill High School diploma or equivalent preferred. Previous customer service experience or equivalent training required. Knowledge of PMS systems preferred. HHM Hotels Benefits and Perks Competitive wages for full time and part time opportunities Medical, Dental and Vision Health Insurance Paid Time Off 401k Company Match Daily Pay Free Basic Life Insurance 24/7 access to TELUS Health, a confidential work-life resource. Travel Discounts Commuter Transit and Commuter Parking Benefits Employee Assistance and Wellness Program Educational/Professional Development Referral Bonus Program Work Environment and Context Work schedule varies and may include working on holidays, weekends and alternate shifts. Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching. What We Believe People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It #J-18808-Ljbffr HHM Hospitality
$22 - $25 per hour
...downtown Washington, D.C. hotel for discerning guests. Enveloped by views of the White House,... ...accommodating amenities and dedicated services, The Hay-Adams is the boutique hotel of... ...both the guest and hotel. The Guest Service Agent is empowered to do everything in their...SuggestedTemporary workLocal areaNight shift- The Guest Service Agent is responsible for processing check-ins/outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a friendly, professional and timely manner, while following high standards of quality to ensure...Suggested
$22 per hour
...qualified military candidates to apply.CompensationSalary Range: $22.00 - $22.00 HourlyTipped/Service Charge Eligible? NoDiscretionary Performance Bonus Eligible? NoOverviewAssist guests with arrival and departure from hotel, while providing positive guests experiences....SuggestedTemporary workLocal areaImmediate start$19 per hour
...new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide. How You’ll Shine: As a Guest Services Associate, your friendly welcome, excellent service, and contagious smile will play a vital part in making guests’ vacations memorable...SuggestedHourly payTemporary workSeasonal workWork at officeWorldwideFlexible hoursWyndham Destinations
Washington DC18 days ago- ABOUT THE POSITION: -Responsible for handling guest check-ins and check-outs efficiently, informing guests of hotel's facilities at time of registration. -Handle guest issues, complaints, and requests and pro-actively resolve in a manner satisfactory to both the guest and...SuggestedLocal areaNight shift
- Guest Service AgentGreet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards.Your Growth PathFront Desk Supervisor or Sales Coordinator - Front Office Manager or Sales ManagerYour FocusImmediately greet guests...Full timePart timeShift work
$19 - $19.5 per hour
...growing fast).With a dynamic mix of full-service and focused hotels across major cities, our... ...properties means we're everywhere our guests need us to be. But here's the thing—we're... ...This Role Is All AboutThe Guest Services Agent (GSA) is responsible for consistently delivering...Temporary workSeasonal workWork at officeLocal areaShift workWeekend workDay shiftAfternoon shift- Guest Service AgentHighgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management... ...and complimentary Evening Receptions.The Guest Service Agent is responsible for providing attentive, courteous and...WorldwideFlexible hoursShift workAfternoon shift
- Guest Service AgentThe purpose of a Guest Service Agent is to serve as the primary contact for all guests throughout their stay and effectively and efficiently check guests in and out of the hotel.Essential Duties and Responsibilities:Operate the front desk according to...Work at officeShift work
- ...growing fast). With a dynamic mix of full-service and focused hotels across major cities,... ...franchised properties means we’re everywhere our guests need us to be. But here’s the thing—we’re... ...role is all about The Guest Services Agent (GSA) is responsible for consistently...Full timeTemporary workSeasonal workWork at officeLocal areaShift workWeekend workDay shiftAfternoon shift
$43.68k - $47.84k
...Description We are looking for a Lead Guest Service Agent that possesses strong leadership skills, experience in guest services and supervising a team. They will be well organized, able to work in a fast-paced environment and have a good sense of urgency. They will have...Hourly payFull timeContract workFor contractorsWork at officeLocal areaFlexible hoursShift workNight shiftWeekend workWeekday work- ...memorials. The Watergate Hotel is situated within walking distance of the best the city has to offer. Strategic Intent The Guest Service Agent will provide front office assistance and service to our guests. S/he will be integral in the delivery of service on a daily...Local areaFlexible hoursShift workNight shiftWeekend workEarly shift
- ...Job Description Job Description Overview Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales Coordinator...Daily paidFull timePart timeImmediate startShift work
- VIP Guest Service Assistant Provide personalized and detailed guest service assistance to VIP guests throughout their stay offering smooth registration and departure procedures. Review and log guest preferences/traces in computer systems. Respond to requests for visitor...Work experience placementShift work
$23.4 - $31.2 per hour
...DescriptionPOSITION SUMMARYOrganize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and... ...with directions and information regarding property amenities, services, and hours of operation, and local areas of interest. Follow up...Hourly payLocal areaShift work$19 per hour
...in McLean, Virginia, is seeking a Front Office Agent who is passionate about hospitality. This position involves ensuring guest satisfaction by anticipating needs, processing check-ins/outs, and providing exceptional service while following company standards. Offering a...- Rumble Boxing in Falls Church, VA is seeking a results-driven front desk sales associate to grow memberships and retail while delivering outstanding hospitality. You will welcome members, drive first-time member experiences, and close sales with a friendly, professional...Flexible hoursWeekend workEarly shift
- Plazahotelelpaso is seeking a Guest Service Agent in Arlington, Virginia. The role involves greeting and registering guests, managing reservations, and ensuring guest satisfaction. Candidates should have a high school diploma and prior customer service experience. Responsibilities...
- Metropolitan Healthcare Services in Falls Church, VA seeks a Desk Ambassador/Health Screener for weekend shifts (Saturday and Sunday). This part-time role greets guests, screens visitors, and assists with wheelchairs and luggage while guiding them to the hospital facilities...Part timeShift workWeekend work
- A travel planning company specializing in vacation experiences is hiring Customer Service Representatives to assist clients with hotel bookings. This remote position offers flexible scheduling, comprehensive training, and the opportunity to help travelers create memorable...Remote jobFlexible hours
- Metropolitan Healthcare Services in Falls Church, VA is seeking a valet to greet patients, park and retrieve vehicles, and assist at the hospital entrance. The role emphasizes safety, privacy under HIPAA, and a courteous, professional demeanor. Shifts are day-time, full...Full timeShift work
$13 - $16 per hour
...RecruiterBenefits: Employee discounts, flexible schedule, free uniforms, training & developmentAt Nothing Bundt Cakes, we refer to our guest services representatives as Joy Creators! A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event...Casual workFlexible hoursAfternoon shiftNothing Bundt Cakes
Vienna, VA3 days ago- ...Washington, DC, is seeking a bell person responsible for welcoming guests and assisting with their needs during their stay. This role... ...about hotel features. The ideal candidate should have prior guest service experience and be able to stand for extended periods. This...
$13 - $16 per hour
Future Opening: Guest Service Representative Free uniforms At Nothing Bundt Cakes, we refer to our guest services representatives as Joy Creators! A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You’ll...Hourly payCasual workLocal areaFlexible hoursShift workAfternoon shift- Crescent Hotels & Resorts is seeking a Guest Services Agent in Fairfax, VA to greet and register guests and assist with checkout, ensuring outstanding service and profitability. You will input guest information, assign rooms, promote hotel services, answer questions, and...
$16 - $18 per hour
...Job Description Job Description Guest Service Agent / Front Desk Agent Largo Staybridge Suites by IHG Wage: $16.00 - $18.00 /hr BOE Be the Friendly Face Our Guests Remember! Do you have a genuine warmth and helpful nature? Do you enjoy making people feel...Daily paidLocal areaFlexible hoursAfternoon shift- ...Job Description Job Description We are seeking a Guest Service Agent to become a part of our team! You will accommodate patrons, as well as identify areas of improvement to increase efficiency. Responsibilities: Register and assign rooms to guests Confirm...
- Guest Service RepresentativeAlexandria, VA 22303Salary Range $20.00 - $21.00 Hourly Position Type Full Time Job Shift AnyDescriptionYou are friendly, professional, and enjoy helping people. You understand that great service creates memorable stays, and you take pride in...Hourly payFull timeLocal areaShift work
$20 - $21 per hour
...hourYou are friendly, professional, and enjoy helping people. You understand that great service creates memorable stays, and you take pride in being the first and last impression guests receive. If you enjoy problem solving and creating positive guest experiences, keep...Local areaShift work$14 - $16 per hour
Responsive RecruiterBenefits: Employee discounts, flexible schedule, free uniforms.At Nothing Bundt Cakes, we refer to our guest services representatives as Joy Creators! A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth...Casual workFlexible hoursAfternoon shift
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