Support Analyst

IT Analyst

12 Months

Warsaw, IN - Onsite

Team members will need to be able to travel globally for AMER/EMEA/APAC Sites

Duties :

Provide Global IT MOM Support for Project Aejas

Zscaler security appliance / OT segmentation of all manufacturing equiptment

Deploys the release of new technologies for OT Machines as well as installs, configures, maintains and performs system integration testing of machine/application operating systems at the manufacturing machine level

Responsible for troubleshooting machine integrated application problems as reported by users.

Provides new technical specifications to users based on application needs and anticipated growth, configuration , data extraction & retention, installs new machines and maintains the underlying infrastructure.

Provide ongoing support, integration, monitoring and maintenance of the MOM applications

Ensures that all changes to quality-relevant systems are documented and performed according to application validation guidelines and processes.

Will be Travelling up/to 40% Globally to all manufacturing sites AMER/EMEA/APAC

Skills :

Ability to work successfully within a team and build effective working relationships

Acts with a sense of urgency to resolve internal customer IT issues and delivers results in an efficient and timely manner

Effective interpersonal and communication skills (written/verbal)

Analytical and critical thinking skills

Able to multitask and prioritize work effectively

Detailed and organized ensuring customer requirements are met

Has a winning attitude and instills a passion for winning with other team members, an attitude which is demonstrated by a “can do” approach

Education :

Bachelor's Degree and 2 years of relevant experience, or Associate's Degree and 4 years of relevant experience, or High School Diploma or Equivalent and 6 years of relevant experience