Program Manager

Job Details Location: USA – Clarksville, TN Division: Solutions Job Posting Title: Program Manager Time Type: Full Time Program Summary The Program Manager provides critical support to the Customer, Warehouse Team and Data Center Team. Responsible for being the liaison/direct link to the client in shaping the strategic direction of the program providing analytical performance tracking, project management and continuous improvement support. Responsibilities Acts as a partner to the Client to drive forward PRIMUS goals Drives and facilitates the Americas strategic planning process to achieve productivity and customer goals Drives performance across all sites in the account through a rigorous performance management system that includes tracking and reporting on strategic initiatives, key metrics and escalating risks/issues Responsible for providing timely customer analytics to support strategy and priority initiatives Communicates proactively across business units and organizational layers to gain feedback, buy‑in and alignment Challenges assumptions and uses program management knowledge and expertise to keep leaders engaged Leads the development of communication strategy and execution of programs to promote company strategy and priorities Supports change management programs linked to the client strategy Leads Warehouse and Data Center Teams to identify, design and implement continuous improvement initiatives Designs, develops and reports the measurement achievement of continuous improvement initiatives Implements continuous improvement initiatives that reduce cost of operations and improve service levels, capacity, productivity and quality Builds and maintains strong relationships with internal and external stakeholders Qualifications Candidate requires 2‑5 years experience in strategy, tactics, development and facilitation Business or Engineering degree is required Ability to think strategically and tactically to drive cross‑functional initiatives Excellent problem‑solving and quantitative analysis skills to conduct complex strategic analyses with limited guidance Proven interpersonal and leadership skills to develop strong working relationships at all levels and geographies Ability to multitask and prioritize on an ongoing basis; comfortable working in a fast‑paced, changing environment Strong communication and interpersonal skills with ability to influence and collaborate effectively; team player Strong knowledge of Microsoft Office, with an emphasis on quantitative analysis (Excel) and the creation of presentations (PowerPoint) Proven track record for meeting or exceeding goals The individual in this position must be capable of performing all of the essential functions with or without a reasonable accommodation. Essential Functions Must be able to pass any federal/state/local government, airport, or company‑required background checks, clearances, and/or drug and alcohol tests. Work Environment Assignment Complexity – Work on problems of moderate scope where analysis of situation or data requires a review of identifiable factors Accountability – Use professional concepts and corporate policies and procedures to solve a variety of problems Impact of Decisions – Moderate impact on corporate operations and fiscal health Working Relationships – Regularly interact with peers and management concerning matters of moderately complex scope and discretion Scope – Work on problems moderately complex in scope; normally receive general instructions for routine work and detailed instructions on new assignments Physical Effort – Includes lifting, walking, standing and the degree of freedom to move from a set position Physical Environment – Includes exposure to extreme temperature, noise and dirt/fumes Frequency/extent of travel for business purposes Sensory Attention – Includes auditing, proofreading, focused listening, extended period of monitoring a visual display #J-18808-Ljbffr DSV - Global Transport and Logistics