Financial Assistance Advisor

Job Category Staff & Executive - Finance/Accounting/Purchasing Department Department UBHC - OP Registration Overview Rutgers University Behavioral Health Care ( UBHC ), established in 1971, offers a full continuum of evidence based behavioral health and addiction services for children, adolescents, adults, and seniors throughout New Jersey. UBHC's 1,060 experienced behavioral health professionals and support staff are dedicated to treatment, prevention, and education. UBHC , one of the largest providers of behavioral health care in the country, has a budget of $260 million and has 15 sites throughout New Jersey. Services are readily accessible and include: inpatient, outpatient, partial hospitalization, screening, crisis stabilization, family/caregiver support, community outreach and case management, supportive housing, supported employment, prevention and consultation, employee assistance programs, and a licensed therapeutic school from preschool through high school. Specialty services include the New Jersey suicide prevention helpline and peer help lines for police, veterans, active military, teachers, mothers of special needs children and child protective service workers. In FY2016, UBHC treated 16,199 consumers, had 24,502 admissions, and touched the lives of 19,441 individual callers through peer support. In addition, UBHC is the primary mental health training resource for the New Jersey departments of Human Services, Children and Families, and Corrections, delivering 16,000 trainings each year. Posting Summary Rutgers, The State University of New Jersey is seeking a Financial Assistance Advisor for the Finance - Admitting Department within Rutgers University Behavioral Health Care. The primary purpose of the Finanical Assistance Advisor is to be responsible for the admitting process for the inpatient, partial hospitalization and outpatient programs located on UBHC’s main campus. Among the key duties of this position are the following: Interviews the patient and/or relatives and assists in the completion of all required forms. Obtains necessary demographic and financial information prior to treatment. Requests information via written correspondence and telephone inquiries. Records data such as income verification and makes copies of relevant income information. Responds to patient and clinician inquires related to benefits, registration procedures and billing regulations. Demonstrates ability to interact with insurance representatives when the need arises to communicate via telephone in a professional manner. FLSA FLSA Nonexempt Grade Grade 192 Salary Details Minimum Salary Minimum Salary 29.670 Mid Range Salary 30.170 Maximum Salary Maximum Salary 31.080 Offer Information The final salary offer may be determined by several factors, including, but not limited to, the candidate's qualifications, experience, and expertise, and availability of department or grant funds to support the position. We also take into consideration market benchmarks, if and when appropriate, and internal equity to ensure fair compensation relative to the university’s broader compensation structure. We are committed to offering competitive and flexible compensation packages to attract and retain top talent. Rutgers provides a comprehensive benefits package to eligible employees. The specific benefits vary based on the position and may include: Medical, prescription drug, and dental coverage Paid vacation, holidays, and various leave programs Competitive retirement benefits, including defined contribution plans and voluntary tax-deferred savings options Employee and dependent educational benefits (when applicable) Life insurance coverage Employee discount programs Position Status Position Status Full Time Working Hours Standard Hours Standard Hours 35.00 Daily Work Shift #J-18808-Ljbffr Rutgers University