Production Control Specialist

Production Control Specialist
Overview:

WEI is a service and solution technology provider that focuses on building quality relationships with its clients. Our clients benefit from our technical talents, value-added services, demonstration labs, knowledge transfer center, integration/imaging labs, proof of concept labs and our commitment to quality. From server and networking configurations, imaging, inventory management, through on-site implementation, our Operations Team is committed to providing unwavering support throughout the project.


WEI has an exciting opportunity for a Production Control Specialist to join our Operations team.
The Production Control Specialist position supports the internal day-to-day planning and monitoring of workflows and material movement in production cycles to ensure efficient order fulfillment and on time delivery of technology solutions. This key position will work cooperatively with Inside Sales, Sales Ops, Order Administration, Project Managers/Coordinators, Engineering, Integration, Imaging & Logistics to predict, plan and schedule work to be completed.


Responsibilities:

• Manage an order lifecycle from tracking, receiving, inventory movements, and coordination with operations teams, to shipping.
• Liaise with sales and operational teams for the successful outcome of all orders, and resolution of issues, while maintaining efficient order management.
• Manage digital inventory effectively to ensure accurate stock levels.
• Manage all Customer Returns and Vendor RMAs.
• Manage capacity planning and workflows to optimize production control processes.
• Drive continuous improvement initiatives to enhance workflows and processes.
• Follow company policies and procedures to maintain compliance and operational integrity.
• Perform additional duties as requested to support departmental objectives.

Abilities:

• Communicate effectively with vendors and internal teams.
• Exhibit advanced proficiency with internal tools, workflows, and processes to streamline operations.
• Utilize 2-5 years of experience in inside sales, sales operations, inventory management, or order management to contribute effectively to the role.
• Apply working knowledge of MS Word, MS Excel, and CRM tools such as Tigerpaw (if applicable) to perform job functions efficiently.
• Thrive in a collaborative, cross-functional environment, demonstrating the ability to work well across different teams and functions.
• Demonstrate adaptability to manage changing priorities and multiple tasks simultaneously in a demanding environment.
• Embrace technology and innovation with enthusiasm, maintaining a passion for work.
• Manage multitasking effectively, including processing a high volume of emails and tasks.
• Demonstrate strong time management skills to prioritize tasks and meet deadlines.
• Work proficiently in an office environment, adhering to professional standards and practices.
• Display exceptional verbal and written communication skills to facilitate clear and concise interactions.
• Utilize analytical and critical thinking skills to recognize changes needed and solve problems effectively.
• Demonstrate self-motivation, high energy, and enthusiasm to drive positive outcomes.
• Adapt, evolve, and innovate to meet evolving business needs.
• Foster a collaborative and positive team environment, always exhibiting strong teamwork.

Requirements:

• Bachelor's degree in Business Administration or high school diploma with experience in the following roles - Production Control, Order Administration, Procurement, Operations Management, Supply Chain Management, Communication, Receiving, Inventory Management
• Must be able to work onsite in Salem, MA fulltime (No remote candidates please)
• Must be able to provide proof of legal US work authorization without requiring sponsorship now or at any point in the future.

Nothing in this Job Description restricts the Company's right to assign or reassign duties and responsibilities to this position at any time. This position is at will, which means that either the employee or the Company may terminate the employment relationship at any time, with or without notice and for any reason or no reason.

EEOC Statement:

WEI is an Equal Opportunity Employer: The Company believes that all persons are entitled to equal employment opportunity. The Company will not discriminate or tolerate discrimination against any employee or applicant because of race, color, creed, religion, genetic information, sex, sexual orientation, national origin, age, status with regard to public assistance, marital or veteran status, disability or any other characteristic protected by local, state or federal law.