Leave Administrator

Job Description

Job Description

We are looking for an experienced Leave Administrator to join a Financial Services organization in Exeter, New Hampshire on a Contract basis. This position will oversee leave administration for a large employee population in a fast-moving environment, serving as a key point of contact for employees and HR teams. The role requires strong knowledge of leave programs, careful documentation practices, and the ability to manage sensitive cases with accuracy and professionalism.

Responsibilities:
• Oversee the full lifecycle of employee leave cases, including intake, review, approval tracking, and return-to-work coordination.
• Manage intermittent and continuous leave programs, short-term disability cases, and applicable state or local leave requests in accordance with policy and regulations.
• Maintain accurate records in HR and payroll systems while ensuring leave documentation is complete, current, and properly filed.
• Communicate directly with employees throughout the leave process, providing updates, guidance, and timely follow-up at each stage of the case.
• Partner with HR colleagues to support compliant leave administration and smooth transitions for employees beginning or returning from leave.
• Interpret and apply federal, state, and local leave requirements across a multi-state workforce with close attention to compliance obligations.
• Support a high-volume caseload for a workforce of more than 700 employees, including operational teams in demanding business areas.
• Assist with large-scale leave activity and employee portal administration to help keep processes organized and responsive.• 10+ years of experience handling leave of absence administration in a high-volume business environment.
• Strong working knowledge of HRIS or payroll platforms used to process and track employee leave cases.
• In-depth understanding of intermittent and continuous leave administration, short-term disability, and state-specific leave programs.
• Demonstrated ability to support large employee populations with consistent accuracy and sound judgment.
• Excellent written and verbal communication skills with a service-oriented approach to employee interaction.
• Strong attention to detail and the ability to manage confidential information with discretion.
• Proven ability to work efficiently in a fast-paced setting while balancing multiple priorities.
• Background in Human Resources administration, employee relations, or related HR support functions is preferred.