Medical Receptionist | South Windsor, Connecticut | ProHealth Physicians

Medical Receptionist OpportunityProHealth Physicians, part of the Optum family of businesses, is looking for a friendly, patient-focused, and detail-oriented Medical Receptionist to join our team. This full-time position is Monday - Friday 7:45am-5pm, with rotating Saturdays 8am-12pm. The role offers a rewarding environment where you can challenge yourself and grow your career.Primary Responsibilities:Greet patients and conduct check-in processCollect or verify demographic information, including key demographic fieldsLoad or update insurance information as neededVerify eligibility and flag appointment accordinglyScan insurance card(s)Collect co-payments and outstanding balancesPost payments received in practice management system and provide system-generated receiptsAcknowledge patients in PMSchedule appointments using approved scheduling guidelinesUse call processing and other applicable functionality in the EHR to take messages and communicate with cliniciansMonitor daily reminder call logs; conduct outreach to patients requiring appointments; contact patients who, 'no show,' for follow up appointments for chronic conditions or preventive careMonitor administrative tasks in the EHR and respond timelyScan and index documents into the EHR; ensure that necessary documents, lab results, etc. are available in advance of patient visitsClose payment batch(es) at the end of each shift, assemble, and balance batch(es) according to ProHealth cash control proceduresAssist coworkers as needed to ensure smooth office operation and delivery of excellent service through teamworkDemonstrate respect for patients and ProHealth staff by presenting a friendly, courteous manner at all times and maintaining patient confidentialityPerform other duties as assignedRequired Qualifications:High School Diploma/GED1+ years of medical receptionist experienceProficient in Microsoft OfficeAccess to reliable transportation with the ability to travel 10% of the time within 30 miles of territory assignedPreferred Qualifications:Experience working with an electronic health recordKnowledge of medical terminologyCustomer service experiencePay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase, and 401k contribution (all benefits are subject to eligibility requirements). The hourly pay for this role will range from $16 - $29 per hour based on full-time employment. We comply with all minimum wage laws as applicable.At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone deserves the opportunity to live their healthiest life. UnitedHealth Group is an Equal Employment Opportunity employer and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status.UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.