Returns Associate

Job Description

Job Description

Hello. We're Stadium Goods. We are the world's premier sneaker and streetwear marketplace selling only the most sought-after footwear, apparel and other hard-to-find items on behalf of our sellers. We are driven by our principles and committed to providing the best consumer and consignment experience there is. In January 2019, Stadium Goods became part of the Farfetch family of companies, which will help guide our evolution as we usher in the next chapter of growth.

THE ROLE

We are looking for Associate to support our General Warehouse Operations. You will manage the rate of inbound and outbound merchandise. You will also execute the process of returned merchandise.  You have proficient data entry skills and familiarity with spreadsheets. You will partner with the Warehouse Operations Manager and peers to meet our goals of increased efficiency, profitability and customer satisfaction.

• You will receive merchandise coming into the building by vendors, customers, or other warehouses based on Stadium Goods customers receiving SLA expectations.
• You will examine incoming shipments for Authenticity
• You will enter quantity received against the purchase order in the computer system and print back order and inventory stock put away lists.
• You will keep a clean and safe working environment and optimize space utilization.
• You will follow quality service standards and comply with all Stadium Goods procedures, rules and regulations.
• You will work with manager and other team members to ensure a successful product lifecycle from beginning to end.

• You have knowledge of sneaker market trends
• You have experience working in an environment focused on quality assurance
• You are proficient in inventory software, databases, and systems and Microsoft Suite
• You have the ability to lift heavy objects (up to 50lbs.)
• You are process-oriented, and focused on continuous improvement

• Comprehensive total rewards package that includes a great compensation package, company equity, health benefits and 401k
• Paid time off
• Dynamic career growth opportunities
• A fun, creative and mission-driven work environment
• Team outings and afterwork events

• EQUAL OPPORTUNITIES STATEMENT- Stadium Goods is an equal opportunities employer ensuring that all applicants are treated equally and fairly throughout our recruitment process. We are determined that no applicant experiences discrimination on the basis of sex, race, ethnicity, religion or belief, disability, age, gender identity, ancestry, sexual orientation, veteran status, marriage and civil partnership, pregnancy and maternity, or any other basis prohibited by applicable law. 

• SCAM DISCLAIMER- It has come to our attention that there may be fraudulent activities involving individuals or organizations falsely claiming to represent Stadium Good in order to attract candidates to a SCAM. Please be aware that Stadium Good does not conduct recruitment processes through messaging apps or any unofficial communication channels, other than our official careers website. Additionally, Stadium Good will never ask candidates for any form of payment during the recruitment process.

• The pay range for this position at commencement of employment is expected to be at $18/[hour]; however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements, including a sign-on bonus, restricted stock units, and discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.
• If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.