Field Service Technician

Field Service Technician

Fairbanks Morse Defense is seeking skilled and motivated Field Service Technicians to support mission-critical equipment in a dynamic shipyard environment. If you enjoy hands-on problem-solving, working with complex mechanical systems, and being part of a team that supports national defense, this is an opportunity to build a meaningful and rewarding career.

As a Field Service Technician, you will be responsible for the installation, commissioning, maintenance, and repair of a wide range of equipment, including:

• Diesel engines
• Electrical controls
• Roll-up doors
• Cranes
• Elevators
• Davits

You'll work both independently and collaboratively to troubleshoot issues, restore equipment to full operation, and deliver exceptional service to customers.

Key responsibilities include:

• Technical & Service Execution: Diagnose equipment issues and develop effective solutions; perform scheduled and emergency service with a focus on first-time fix; read and interpret blueprints, schematics, and technical manuals; maintain up-to-date service documentation and reports; stay current on engineering updates, service notices, and product changes.
• Customer & Team Collaboration: Build strong relationships with customers, internal teams, and leadership; communicate clearly regarding service updates and estimated timelines; represent the company with professionalism and technical expertise.
• Operations & Performance: Plan and prioritize work to maximize efficiency and productivity; complete service reports, expense reports, and administrative tasks accurately and on time; maintain company equipment, tools, and vehicle; support shop work as needed (assembly, inspections, testing, etc.).
• Safety: Follow all safety procedures and wear required PPE; complete required safety training; report incidents immediately and maintain a safe work environment.

What you bring:

Required:

• High School Diploma or GED
• One of the following:
• Associate degree in a technical field + 4 years of relevant or military experience
• 4+ years of military or industry experience in similar equipment

Technical skills:

• Strong mechanical aptitude and troubleshooting ability
• Ability to read and interpret diagrams and blueprints
• Experience or foundational knowledge in:
• Hydraulics and pneumatics
• PLCs and electronic controls
• Proficiency in Microsoft Office

Preferred:

• Experience with diesel or gas engine systems and testing equipment
• Understanding of gas compression systems and related safety considerations

Additional requirements:

• Ability to travel up to 75% (domestic and occasional international)
• Valid driver's license and eligibility for company credit card
• Valid U.S. Passport (or ability to obtain within 3 months)
• Must meet NOFORN requirements (U.S. Citizenship required)
• Strong communication, organization, and problem-solving skills

Physical requirements:

• Ability to stand, walk, climb, and work in confined or elevated spaces
• Frequent lifting (minimum 35 lbs)
• Use of hands, tools, and equipment regularly
• Visual acuity including close, distance, and depth perception

Why join us?

• $10,000 total bonus opportunity
• Hands-on work with mission-critical defense systems
• Career growth in a high-impact, technical field
• Supportive team environment with strong leadership

Fairbanks Morse Defense offers a competitive benefits package including but not limited to, medical, dental, vision, life, and disability insurances, and 401k retirement plan with employer match. In addition, we offer paid time off, paid holidays, paid parental leave, and tuition reimbursement.

Equal Opportunity Employer/Veterans/Disabled