Clinical Operations Coordinator

Avenues Recovery Center is a nationwide network of drug and alcohol rehabilitation centers with eighteen locations across seven states. We provide highly individualized treatment in clean, modern, and comfortable settings-spanning every level of care, including detox, residential, PHP, IOP, and outpatient services. The secret to our success lies in our people. Combined with a premier clinical program, this has allowed us to transform thousands of lives across the country. If you're passionate about recovery and want to make a meaningful impact, we warmly invite you to join our growing team. Now Hiring: Clinical Operations Coordinator Position Overview Location: Corporate office based in Lakewood, NJ Travel: Occasional travel to facilities preferred Hours: Full-time Key Responsibilities Include Operationalize and maintain alignment with Avenues' clinical philosophy and treatment model Identify gaps and improve systems, workflows, and clinical resources to drive efficiency Ensure EMR templates and processes meet clinical, billing, and authorization requirements Implement and optimize clinical curriculum, tools, and training programs Conduct site visits, trainings, and audits to ensure quality, compliance, and consistency Strengthen crisis response through staff training in prevention, de-escalation, and intervention Collaborate with operations, utilization review, and leadership teams on urgent needs and audits Oversee clinical documentation, billable audits, and chart quality standards Develop and track key clinical metrics to improve outcomes and client retention Lead onboarding, training, and development of clinical leadership and staff Research and integrate best practices for substance use and co-occurring disorders Support new facility openings and ongoing clinical operations across locations Qualifications Education: Preferred Master's degree in Behavioral Health, Psychology, Social Work, or related field Experience: Experience with multi-site operations, program development, and substance use treatment; audit experience preferred Skills: Data-driven clinical leader with strong expertise in program development, quality assurance, crisis intervention, and team training; excellent communication, organization, and problem-solving skills Certifications: Active clinical license preferred (LCSW, LPC, LMFT, etc.) Core Competencies Strategic and operational thinker Strong collaborator and cross-functional partner Detail-oriented with high standards for quality and compliance Proactive, adaptable, and solutions-focused Ability to manage multiple priorities across locations Professionalism and positivity Why Join Avenues? At Avenues, our people are our greatest strength. We foster a culture that values collaboration, professional growth, and compassion. Our employees are supported with the tools and resources they need to excel—both personally and professionally. Comprehensive Benefits Include 401(k) with employer match Eligible for HRSA STAR federal student loan repayment Medical, Dental, and Vision Insurance Accident, Critical Illness, and Hospital Indemnity coverage Voluntary Short- and Long-Term Disability Employer-Paid Life and AD&D Insurance Lifetime Benefit Term Insurance with Long-Term Care Legal Coverage and Identity Theft Protection Pet Insurance Employer-Paid Employee Assistance Program (EAP) Flexible Spending Account (FSA - Medical) Dependent Care FSA (DCF) Join our mission. Transform lives. Discover the Avenues difference. #J-18808-Ljbffr