Service Advisor Assistant

Love Talking to People? Turn That Energy Into a Career You'll Love!

Are you someone who thrives on conversation, enjoys meeting new people, and loves being part of a fast-paced, upbeat environment? If you're the kind of person who brings positive energy wherever you go, we want you on our team!

We're looking for a friendly, enthusiastic, and motivated team member who enjoys connecting with customers-both new and familiar-and is always ready to take on the day with a smile.


A service advisor assistant supports service advisors by performing administrative tasks, handling customer check-in and check-out, managing basic communication, and coordinating with technicians and the parts department . They help the service department run efficiently by organizing workflow, processing paperwork, and ensuring customers are comfortable and informed about their vehicle's service.


Key responsibilities:

• Customer service: Greet customers, process vehicle check-ins, collect vehicle and contact information, and explain the service process. They also assist with check-out by explaining the work done and ensuring customer satisfaction.
• Administrative support: Handle data entry, filing, and invoicing support. They may also be responsible for calling customers to confirm appointments.
• Workflow coordination: Liaise with technicians and the parts department to help expedite repairs and manage the service centers' scheduling.
• Internal communication: Inform service advisors or managers of any problems or potential issues, document customer concerns for technicians, and relay updates on vehicle status.
• Waiting area maintenance: Keep the customer waiting area clean, stocked with refreshments, and comfortable.

Why You'll Love Working With Us:

• A positive, fun, and supportive team environment
• Veteran team members who are ready to help you succeed
• Career growth opportunities and continuous training
• Recognition programs to celebrate your hard work
• Work-life balance that gives you time to recharge

Requirements

• High school diploma or equivalent
• 1 - 2 years of experience in a customer service or automotive environment (preferred)
• Strong communication and organizational skills
• Basic computer skills ( MS Office, scheduling systems)
• Positive attitude and a passion for helping people
• Clean driving record and background.